In response to *** *** complaint, we had contracted to *** *** delivery of a weber gas grill to the consumer on May 24, Customer was charged for DELIVERY AND RE-INSTALLATIONThe grill was connected to *** ***
existing gas connection, which was only later found to be a gas flex line buried in the ground and after *** *** had spoken with a plumber contacted us at Barry's appliance she spoke with Carey the store service manager who agreed to send the installer to recheck the grill itself for any leaks but *** *** would need to proceed with contracting to a plumber regarding the improper underground gas line at her homeFred from *** *** went back to *** *** home on May 25, and found no issue or gas leak with the grill itself and it was confirmed *** *** would need to contact a plumberIn conclusion the installer disconnected and reconnected to an existing gas line which was buried underground not being able to determine whether or not it was up to code
In response to *** *** complaint, we had contracted to *** *** delivery of a weber gas grill to the consumer on May 24, Customer was charged for DELIVERY AND RE-INSTALLATIONThe grill was connected to *** ***
existing gas connection, which was only later found to be a gas flex line buried in the ground and after *** *** had spoken with a plumber contacted us at Barry's appliance she spoke with Carey the store service manager who agreed to send the installer to recheck the grill itself for any leaks but *** *** would need to proceed with contracting to a plumber regarding the improper underground gas line at her homeFred from *** *** went back to *** *** home on May 25, and found no issue or gas leak with the grill itself and it was confirmed *** *** would need to contact a plumberIn conclusion the installer disconnected and reconnected to an existing gas line which was buried underground not being able to determine whether or not it was up to code