Thank you for your responseI know how credit reports works, that is why you were told to only run [redacted] ***, because we already had a car loan with themYour company was told NOT to run our credit with anyone elseSo not only did you do it without our permission, you went against what we asked you to doMy husband was in a horrific accident, and we had no plans to buy a new carWe are in the process of building a house which is why our loan office told us to only run with one company and take whatever rate they gave us for nowYou DO NOT have permission to run with other lendersTherefore you do need to remove the other hits [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Regards, [redacted]
Dear [redacted] :I have researched the dispute for Mr*** and have found that the cancellations were done on October 24, and dated them back to the 3/13/ We have sent a check to Citizens bank for the amount of $4,this is the amount refunded less cancellation fees and mileage used The check was mailed out on 12/14/ If you have any other questions, please do not hesitate to contact meThank you, Cindy C [redacted]
[redacted] After speaking to my General Manager (Mario E [redacted] can purchase the vehicle with the $discount as long as he qualifies for certain rebates based on their conversation plus freight, taxes, tags and processing feeThey never went any further because [redacted] had the issue with the freightIf he is interested in calling Mario E [redacted] and see if he has the credentials for certain rebates he might find this to be a really exceptional deal.Thank you,Cindy C***
[redacted] ,We got Ford Motor company involved with the complaints that [redacted] had with his ***, they approved the repairs and we were waiting for the parts My service manager MrG [redacted] informed me that [redacted] was not happy with the what has been doneWe once again contacted Ford Motor company to come and look at the truck for them to do a "Buy Back" as they are the ones who builds them [redacted] complaint should be with Ford Motor Company not Jerry's Leesburg Ford we have tried to accommodate him, his vehicle is under full warranty now we are waiting to see what Ford Motor Company is going to do.If I can be of further assistance please let me know.Thank youCynthia C***
Thank you for your responseI know how credit reports works, that is why you were told to only run [redacted] ***, because we already had a car loan with themYour company was told NOT to run our credit with anyone elseSo not only did you do it without our permission, you went against what we asked you to doMy husband was in a horrific accident, and we had no plans to buy a new carWe are in the process of building a house which is why our loan office told us to only run with one company and take whatever rate they gave us for nowYou DO NOT have permission to run with other lendersTherefore you do need to remove the other hits [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Regards, [redacted]
Dear [redacted] :I have researched the dispute for Mr*** and have found that the cancellations were done on October 24, and dated them back to the 3/13/ We have sent a check to Citizens bank for the amount of $4,this is the amount refunded less cancellation fees and mileage used The check was mailed out on 12/14/ If you have any other questions, please do not hesitate to contact meThank you, Cindy C [redacted]
[redacted] After speaking to my General Manager (Mario E [redacted] can purchase the vehicle with the $discount as long as he qualifies for certain rebates based on their conversation plus freight, taxes, tags and processing feeThey never went any further because [redacted] had the issue with the freightIf he is interested in calling Mario E [redacted] and see if he has the credentials for certain rebates he might find this to be a really exceptional deal.Thank you,Cindy C***
[redacted] ,We got Ford Motor company involved with the complaints that [redacted] had with his ***, they approved the repairs and we were waiting for the parts My service manager MrG [redacted] informed me that [redacted] was not happy with the what has been doneWe once again contacted Ford Motor company to come and look at the truck for them to do a "Buy Back" as they are the ones who builds them [redacted] complaint should be with Ford Motor Company not Jerry's Leesburg Ford we have tried to accommodate him, his vehicle is under full warranty now we are waiting to see what Ford Motor Company is going to do.If I can be of further assistance please let me know.Thank youCynthia C***