Barstool Central, Inc.

Ordered barstools after extensive comparison shopping, color swatches from Vendor, Darafeev with Nicole at Barstool central. Cost 1865.53. She send invoice. I send
deposit check for $915.53. After 4 days Nicole advised there would be additional
charges of $80.00. I refused to pay. She advised owners said they would meet hal
way. I still refused. Ruth the owner said Darafeev quoted incorrect. I have to eat it.
I still refused. Another day passed Ruth sent email she was returning check and it was
not in her best interest to proceed with this order. After all the work I did, I handed Nicole the order. Now I am out barstools, not including the calls, faxes, and time spent
to get just the right colour. Ruth had a bad attitude for customer service, none the less the owner. I had a friend who warned me of their store, but I proceeded. I should
have listened to her. Now I want others to know about their store and the owner
attitudes......it is ashame. I have better customer service at Walmart....I will pass
along my story to all I know. I know of 2 girlfriends shopping for bar equipment at the present time. We are all homeowners with expensive similar tastes ! 1 disappointed customer will tell 2 and then it goes....