Barth Roofing Company Inc.

Barth Roofing did roof repairs on our commercial building the roof is leaking horribly. I have been calling Scott B[redacted] for over a month and he will not return a phone call will see you in court

Review: I was quoted by the repair person an estimate of "low 100". I received a bill for $240 and now a late fee even though they failed to follow up.

On December 24, 2012 I contacted Barth Roofing because my ceiling was leaking. They said they would send someone out on 12/26/2012. When the repairman arrived, he quickly checked the roof and told me what he believed the issue was which was a 2in space in the siding that was not sealed. I asked about the cost and he told me it would probably be low 100. I told him to go ahead and make the repair. The entire visit lasted 10-15 minutes max. On 1/21 I received an invoice via email showing a charge of $240 for "sealed metal at siding". I immediately responded via email to express my concern. [redacted] emailed back on 1/22 to say " I am forwarding your email to [redacted] and he will give you a call about this". I never received a call or additional correspondence until 5/7/2013 when I got an invoice in the mail with the original $240 charge and a $25 late fee. I immediately emailed the company again to see what we could do to resolve. [redacted] finally responded today 5/13 by email. At this point, the company will not do anything to honor the amount their worker quoted. The point is that they should have accurately quoted the work before performing it and they should timely respond to issues. Desired Settlement: The company should honor the work as quoted at "low 100" and remove the late fee as they did not follow up with me as they said they would to resolve the matter.

Business

Response:

Business' Initial Response

Company states that they settled the complaint by meeting halfway and settling for $150.00.