I apologize it does not appear you received our response to this complaint. I am forwarding the original email I sent in response to the complaint explaining Operation Round Up and offering a refund to *** *** I have also included a screenshot
showing where the adjustment has been completed on his account. *** *** most recent bill statement from BCREMC also reflects the removal of the charges. Please let me know if you have any questions or need anything else from me in regards to this issue.
Andrew ***
Consumer Services Manager
Bartholomew County REMC
Phone: ***
I apologize it does not appear you received our response to this complaint. I am forwarding the original email I sent in response to the complaint explaining Operation Round Up and offering a refund to *** *** I have also included a screenshot
showing where the adjustment has been completed on his account. *** *** most recent bill statement from BCREMC also reflects the removal of the charges. Please let me know if you have any questions or need anything else from me in regards to this issue.
Andrew ***
Consumer Services Manager
Bartholomew County REMC
Phone: ***