Bartlett Alterations & Upholstery

Incorrect / poor service performed on apparel.We dropped off 11 baseball jerseys to have a pipe or band stitched on each arm of the jerseys. We were told she knew how to perform the work and they would be ready in a couple of days this was around 2/22/16. When we we picked up our jerseys on the scheduled date, we were absolutely in shock at the work that had been done. Each sleeve was crooked not straight as should be. Stitching was a mess and we were told if we didn't pay we would not receive our product which belonged to a customer of ours. Replacement cost for a blank jersey is around $35 each, we had to pay so we could take our jerseys elsewhere to have the piping removed just so another company could repair and replace what had been done. We wrote a check #[redacted] for 66.00 on 02/24/16. This process of embellishing a baseball jersey can take days to complete and since we were faced with having to remove her work and have the sleeves re stitched the now $66 job has turned into more like $275 job, just for the sleeves.Desired SettlementI would like the business to know they should not treat their clients or other [redacted] in this type of manner. It is not the way we conduct business and we will not tolerate it.