Bartman's Plumbing Heating & Air Conditioning

December 29,2016My Dad started our family business in I have been working full time in our business since I worked part time after school, weekends, and summers for several years before then*** *** letter stated that at the time of her call, I was out hunt and couldn't help herI
just want to clarify that I was miles away and not just hunting locally, I cut my trip short and came home early to address this problemFirst, they stated that they had previous issues, which were caused by failing to have regular service completedI am sending a copy of a letter previously sent to the *** concerning these issues, as to the other company’s opinion’s, I can only assume they are just trying to make our company look bad, hoping to get the job to replace the boilerI had the quality control officer from *** *** Boiler at the job site, and he stated it was a quality installationHe gave *** *** a copy of the warrantee, which I am also including, which clearly states that they are only obligated to replace the shell, which is what is leaking, and the consumer is responsible for the labor to replace itThe availability of the shell of 10-days is from my wholesaler, and *** ***, of which I have no control*** wants the complete boiler replaced at no costAs you can see, I have been doing this work for + years and I can assure you that I do Quality work, *** ***, as of our last conversation has elected to have another company do the replacement.Thank You,Bruce B.President