Attached is the form that Mr [redacted] signed when he purchased the car We are very clear, as is evident by the detail in the form, in communicating to our customers when a car can't be guaranteed Usually, this is done when a car is several years old, has high mileage or is a brand that could require maintenance or repairs that cost more than the average car The purpose of this policy of identifying a car as is to make sure the customer knows that there could be excessive costs in owning it Often times, it serves as a deterrant to a customer from buying the car We would rather someone not purchase a car than end up with repairs they can't afford Some customers who purchase cars are mechanics or have a connection with someone who can assist in possible repairs down the road All of our customers receive this form and are given the opportunity to have the vehicle inspected independently prior to commitment [redacted] ***%
The repairs that we performed related to the 4-wheel drive system were in the rear of the vehicle. The loose wire that Mr*** referred to was related to that repair, not the radio. When they brought the vehicle back in, our technician verified that the radiio had power and proper
ground. That indicated that the problem was internal with the radio. We did not touch the radio or perform any tasks near the radio. We have seen these types of radios fail before. It is a year old vehicle. A refurbished radiio is available and would cost somewhere around $400 . If Mr*** would be willing to purchase the radio, we would be willing to install it at no charge as a goodwill gesture
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowRegards,
*** ***
There was NOTHING wrong with the radio or the Navigation system, when the vehicle went into their shopWhatever happened, HAPPENED while the vehicle was in their possession, and I want it fixed, in their shop at their expenseI will go to the Attorney General, Chrysler corpor any where else I can go if necessary to get this doneI have already posted it on Facebook, and will continue as far as necessary to prevent these sorry *** from doing this to anyone else
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I received no offer of reprisal from Bales for the services needed on the vehicle during my brief ownership. The only reply was to forward on an AS-IS document that I signed. What is not mentioned in the email is any account of the manipulation that occurred when I purchased the car. As I FIRST TIME car buyer I was manipulated by the Bales Sales staff into believing the car was of quality in no need of inspection or otherwise by a third party. My request is for at least the cost of the transmission that began acting up right after purchase. My next step is to contact the Indiana Attorney General under fraud laws of automobile purchase.
Regards,
Attached is the AS-IS form that Mr. [redacted] signed when he purchased the car. We are very clear, as is evident by the detail in the form, in communicating to our customers when a car can't be guaranteed. Usually, this is done when a car is several years old, has high mileage or is a...
brand that could require maintenance or repairs that cost more than the average car. The purpose of this policy of identifying a car as AS-IS is to make sure the customer knows that there could be excessive costs in owning it. Often times, it serves as a deterrant to a customer from buying the car. We would rather someone not purchase a car than end up with repairs they can't afford. Some customers who purchase AS-IS cars are mechanics or have a connection with someone who can assist in possible repairs down the road. All of our AS-IS customers receive this AS-IS form and are given the opportunity to have the vehicle inspected independently prior to commitment.
[redacted]%3
Attached is the form that Mr [redacted] signed when he purchased the car We are very clear, as is evident by the detail in the form, in communicating to our customers when a car can't be guaranteed Usually, this is done when a car is several years old, has high mileage or is a brand that could require maintenance or repairs that cost more than the average car The purpose of this policy of identifying a car as is to make sure the customer knows that there could be excessive costs in owning it Often times, it serves as a deterrant to a customer from buying the car We would rather someone not purchase a car than end up with repairs they can't afford Some customers who purchase cars are mechanics or have a connection with someone who can assist in possible repairs down the road All of our customers receive this form and are given the opportunity to have the vehicle inspected independently prior to commitment [redacted] ***%
The repairs that we performed related to the 4-wheel drive system were in the rear of the vehicle. The loose wire that Mr*** referred to was related to that repair, not the radio. When they brought the vehicle back in, our technician verified that the radiio had power and proper
ground. That indicated that the problem was internal with the radio. We did not touch the radio or perform any tasks near the radio. We have seen these types of radios fail before. It is a year old vehicle. A refurbished radiio is available and would cost somewhere around $400 . If Mr*** would be willing to purchase the radio, we would be willing to install it at no charge as a goodwill gesture
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowRegards,
*** ***
There was NOTHING wrong with the radio or the Navigation system, when the vehicle went into their shopWhatever happened, HAPPENED while the vehicle was in their possession, and I want it fixed, in their shop at their expenseI will go to the Attorney General, Chrysler corpor any where else I can go if necessary to get this doneI have already posted it on Facebook, and will continue as far as necessary to prevent these sorry *** from doing this to anyone else
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I received no offer of reprisal from Bales for the services needed on the vehicle during my brief ownership. The only reply was to forward on an AS-IS document that I signed. What is not mentioned in the email is any account of the manipulation that occurred when I purchased the car. As I FIRST TIME car buyer I was manipulated by the Bales Sales staff into believing the car was of quality in no need of inspection or otherwise by a third party. My request is for at least the cost of the transmission that began acting up right after purchase. My next step is to contact the Indiana Attorney General under fraud laws of automobile purchase.
Regards,
[redacted]
%
Attached is the AS-IS form that Mr. [redacted] signed when he purchased the car. We are very clear, as is evident by the detail in the form, in communicating to our customers when a car can't be guaranteed. Usually, this is done when a car is several years old, has high mileage or is a...
brand that could require maintenance or repairs that cost more than the average car. The purpose of this policy of identifying a car as AS-IS is to make sure the customer knows that there could be excessive costs in owning it. Often times, it serves as a deterrant to a customer from buying the car. We would rather someone not purchase a car than end up with repairs they can't afford. Some customers who purchase AS-IS cars are mechanics or have a connection with someone who can assist in possible repairs down the road. All of our AS-IS customers receive this AS-IS form and are given the opportunity to have the vehicle inspected independently prior to commitment.
[redacted]%3