BaseballBargains.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

I normally order online from [redacted] but found a cheaper price on a Rawlings Baseball netI placed the original order on and within hours received email stating order had been cancelledI thought maybe I left off some necessary information so I placed the order againWithin hours I again received email stating the order had been cancelledI became suspicious so I called their customer service number and was told I had items orderedThe rep was helpful, cancelled one order and kept the other activeI waited days and when it still was not delivered I phoned customer service again expecting better shipping since I was paying $in shipping costsOn June ***, I was told it would ship out tomorrow but I cancelled the orderI went to Academy and purchased one that day for a bit more but this company is ridiculous for service in Will stick with local purchasing or [redacted] in the futureI guess you get the service you pay for

I normally order online from *** but found a cheaper price on a Rawlings Baseball netI placed the original order on 6/**/and within hours received email stating order had been cancelledI thought maybe I left off some necessary information so I placed the order againWithin hours I again received email stating the order had been cancelledI became suspicious so I called their customer service number and was told I had items orderedThe rep was helpful, cancelled one order and kept the other activeI waited days and when it still was not delivered I phoned customer service again expecting better shipping since I was paying $in shipping costsOn June ***, I was told it would ship out tomorrow but I cancelled the orderI went to Academy and purchased one that day for a bit more but this company is ridiculous for service in Will stick with local purchasing or *** in the futureI guess you get the service you pay for

Two weeks still no delivery or tracking infoHad to call after a week only to be told they didn't ship to a po boxShould told me that on day oneCalled again for delivery info and they said they would get it for me and email it to meThey should know where the order isThey tell me my order is being shipped from ***I didn't order from ***, so don't pass the buck

I have been trying to get in contact with Baseball Bargains to check on the status on my orderThey say the only way to cancel an order is to call the customer service numberHowever, when I do, no body answersI have an outstanding order I would like canceled prior to my credit card being chargedI don't think this business is even operating

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The bat sent to Louisville Slugger was a 26oz, the bat returned to you was the one I purchased from you, which was a 27oz It also still has your sku sticker on it, so I have no idea why you think it is not yours
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

star since Stars isn't an optionWon't ship product, because in my opinion, they don't have itWon't return or answer days worth of phone calls, voice mails or emailsHolding me hostage with the purchaseI've tried to cancel per their website requirements, but can't cancel, as they won't answer the phone, as Phone is the only way you can cancelNever dealt with a company that is remotely this badNot communicating with your customer base is a very poor business practiceBaseball Bargains told me my item would ship either end of the week or on the next MondayI told them I had to have by the end of that next weekZero communicationNever againSad that a company who could have had a lot of my baseball organizations business, will now get none

Two weeks still no delivery or tracking infoHad to call after a week only to be told they didn't ship to a po boxShould told me that on day oneCalled again for delivery info and they said they would get it for me and email it to meThey should know where the order isThey tell me my order is being shipped from ***I didn't order from ***, so don't pass the buck

The warranty claim #[redacted] you filed with Louisville Slugger used the receipt of the bat you purchased from us. So are you saying you defrauded Louisville Slugger? How many companies are you trying to rip off with this deal?  We acknowledged your purchase with us to Louisville Slugger when they called us, so they would honor you claim.  We will not be a party to your fraud, so if you do in fact admit to defrauding Louisville Slugger, we will be forced to inform their legal department.

I normally order online from [redacted] but found a cheaper price on a Rawlings Baseball net. I placed the original order on 6/**/16 and within 2 hours received email stating order had been cancelled. I thought maybe I left off some necessary information so I placed the order again. Within 2 hours I again received email stating the order had been cancelled. I became suspicious so I called their customer service number and was told I had 2 items ordered. The rep was helpful, cancelled one order and kept the other active. I waited 10 days and when it still was not delivered I phoned customer service again expecting better shipping since I was paying $18.95 in shipping costs. On June [redacted], 2016 I was told it would ship out tomorrow but I cancelled the order. I went to Academy and purchased one that day for a bit more but this company is ridiculous for service in 2016. Will stick with local purchasing or [redacted] in the future. I guess you get the service you pay for.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

The following coorespondence sent to the customer on 5/** basically explains the situation. Please feel free to contact me for any further information you may require.
Thank you,
[redacted]...

[redacted]
5/** - [redacted],
We received your return of the Louisville Slugger Triton SB91T slowpitch bat today. As per our telephone conversation, we were contacted by Louisville Slugger in regards to your warranty claim #[redacted] on the bat you purchase from us. Louisville Slugger has confirmed that they have honored the warranty for the bat you sent in using our receipt as proof of purchase from a Licensed Dealer, and they have sent you a replacement bat via UPS with tracking number [redacted]. Therefore, we cannot accept the return of the bat that you sent to us. We will send the bat back to the return address on the package that you sent to us:
[redacted]
[redacted]
The USPS tracking number for the package being `returned to you is [redacted]. You should receive it by the end of the week.
If the bat you returned to Louisville Slugger was the bat that you purchased from us as you claimed in the your warranty replacement request application with the Louisville Slugger company, then the bat you returned to us could not possibly be the bat you purchased from us. If you attempt to pursue this matter any further, we will be forced to notify the legal department at Louisville Slugger with information regarding your actions to defraud both of our companies.
?

Review: On 4/**/14 I purchased a 27oz Louisville Triton from Baseball Bargains. On 5/**/14 the product was returned to them. Between that time I had returned a 26oz Louisville Triton to Louisville Slugger for a warranty replacement.Baseball Bargains is claiming that the bat I sent to them was not the bat I ordered from them so they would not honor the return. The have the bat and are refusing to return my money. I have pictures of their bat with their sku sticker on it going into the box at the post office and proof it was delivered back to them on 5/**/14.Desired Settlement: I would like a refund for the $299.99

Business

Response:

The following coorespondence sent to the customer on 5/** basically explains the situation. Please feel free to contact me for any further information you may require.

Thank you,

5/** - [redacted],

We received your return of the Louisville Slugger Triton SB91T slowpitch bat today. As per our telephone conversation, we were contacted by Louisville Slugger in regards to your warranty claim #[redacted] on the bat you purchase from us. Louisville Slugger has confirmed that they have honored the warranty for the bat you sent in using our receipt as proof of purchase from a Licensed Dealer, and they have sent you a replacement bat via UPS with tracking number [redacted]. Therefore, we cannot accept the return of the bat that you sent to us. We will send the bat back to the return address on the package that you sent to us:

The USPS tracking number for the package being `returned to you is [redacted]. You should receive it by the end of the week.

If the bat you returned to Louisville Slugger was the bat that you purchased from us as you claimed in the your warranty replacement request application with the Louisville Slugger company, then the bat you returned to us could not possibly be the bat you purchased from us. If you attempt to pursue this matter any further, we will be forced to notify the legal department at Louisville Slugger with information regarding your actions to defraud both of our companies.

?

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

The bat sent to Louisville Slugger was a 26oz, the bat returned to you was the one I purchased from you, which was a 27oz. It also still has your sku sticker on it, so I have no idea why you think it is not yours.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

The warranty claim #[redacted] you filed with Louisville Slugger used the receipt of the bat you purchased from us. So are you saying you defrauded Louisville Slugger? How many companies are you trying to rip off with this deal? We acknowledged your purchase with us to Louisville Slugger when they called us, so they would honor you claim. We will not be a party to your fraud, so if you do in fact admit to defrauding Louisville Slugger, we will be forced to inform their legal department.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Two weeks still no delivery or tracking info. Had to call after a week only to be told they didn't ship to a po box. Should told me that on day one. Called again for delivery info and they said they would get it for me and email it to me. They should know where the order is. They tell me my order is being shipped from [redacted]. I didn't order from [redacted], so don't pass the buck.