Baseline Limos Reviews (3)
Baseline Limos Rating
Address: 9217 Gilmore Drive, Lorton, Virginia, United States, 22079
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Address: 9217 Gilmore Drive, Lorton, Virginia, United States, 22079
Phone: |
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www.baselinelimos.com
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[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:MrA*** was contracted to provide limo service to my sister and her husband as stated in my original correspondence. The contract is with *** ***. Attached is a copy of the email correspondence we sent to him originally as well as the text messages he sent the day of the event when he lied about his whereabouts. The text messages he sent state he was close to picking up the groom at 3:18pm and didn't arrive until after 5:30pm We also have voice mails from MrA*** showing he communicated with *** *** and I (*** ***) have voice mails he sent directly to me. We are willing to provide copies of this voice mail messages if it will aid in a quick resolution of this issue.It is truly disheartening that he would make the statements he provided to the Revdex.com instead of trying to resolve this issue. We are simply trying to get a partial or full refund for the ruining of a special day and prevent others from running into this issue
Regards,
*** ***
Dear *** *** at Revdex.com,
I was out of town and I just reviewed this letter this Today November 13, This letter is in response to the letter received from Revdex.com ID of ***, Our company has never been contracted to do do business by complainant (***, ***) listed on
complaint letter from the Revdex.com.Our company strictly and only operates under contracted clientsAll of our clients have a legal contactAll of our clients have signed and agreed to company contract and company policyOur company has not received any complaints via email or phone call from any of our contracted clientsOur company is legally licensed and insured to operate business interstateWe are legally registered and federally certified to do business on a local/ state/interstate levelsOur company request validity of the complaint,
Our company will not comply to further information requested by Revdex.com because the Complaint is not validIf you should have any questions or concerns, please do not hesitate to contact meDaniel A
OwnerPs we do have a legal name and other legal information that out company will not disclose because of validity of complaint, but all of our clients will have that information
From: K[redacted]Date: Mon, Dec 15, 2014 at 2:15 PMSubject: Re: ID [redacted]To: [redacted] <[redacted]@myRevdex.com.org>
Ok, I look forward to hearing from you. Thank you so much!
Know yourself...Love yourself.