Baseline Painting, Inc.

Initial Business Response /* (1000, 6, 2015/08/27) */
Dear All, we require our customers to email a copy of their signed proposal and proof of payment from a processed check from the bank and or a paid credit card statement before we inspect and determine warranty work claimsWe have not received
thise item(s) from *** ***
Sincerely,
Baseline Painting
Initial Consumer Rebuttal /* (3000, 8, 2015/08/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I previously emailed all this information twiceThe first time was October 3, and the latest emailed on April 3, The information I have sent includes the signed contract with the year warranty highlighted, along with the two (2) cancelled checks (one deposit, second balance)
The salesman, *** ***, on his visit in June also saw all the information I had emailed to them in October and April and he indicated that there was no need for additional copies being sent
However, I will attempt once again for the third (3rd) time to send the information to both *** *** as well as the owner *** ***, to resolve
I also have attached the documents to this record