Baseline Woods Apartment Homes

Complaint: [redacted] I am rejecting this response because: Please respond with dollar amounts so that we can accept or reject appropriatelyThis is too ambiguous to accept at this timePlease give us a final amount for our consideration Sincerely, [redacted]

If we remove the carpet replacement charge, the balance owing will be $

If we remove the carpet replacement charge, the balance owing will be $1445.51.

Subject: FW: Revdex.com COMPLAINT # [redacted]Importance: HighHi [redacted],My apologies, it seems we did not receive the original letter.I do remember these past residents because I remember revising their original move out statement by reducing the original amount that was owed.  The move out charges were...

quite high but it included an agreed upon lease break fee and carpet replacement.  The lease term was not full filled and therefore was charged a lease break fee.  We use a reputable carpet cleaning company to access whether a carpet is salvageable and they recommended the carpet to be replaced to due to pet damage.  To show that we are willing to resolve this complaint, we will pull the file from the collection agency and remove the carpet replacement charge.  The security deposit will go towards the balance owing of the lease break fee.  Whatever balance is owed, should be paid to C&R by October 15th, 2017.Please let me us know if they accept and we will pull the file immediately as well as send them an updated move out statement.Thank you,Vanessa J[redacted]Portfolio ManagerC&R Real Estate Services 9400 SW Barnes Rd., Suite 400, Portland, OR 97225Direct: 503-802-2550 | Main: 503-224-9554 | Fax: 503-412-4280

Complaint: [redacted]
I am rejecting this response because: Please respond with dollar amounts so that we can accept or reject appropriately. This is too ambiguous to accept at this time. Please give us a final amount for our consideration.
Sincerely,
[redacted]