Basement Pros

Basement Pros did my daughter-in-law & son's basement this weekTHEY WERE ABSOLUTELY FANTASTIC! [redacted] was amazing along with his other workers who I unfortunately cannot remember their namesI have never seen people work as hard as they did in two days! The results of waterproofing were incredibleThe quality of the sump pumps that were installed were amazing as wellI would use them in a heartbeat if I needed work done on m basementThanks to all of the crew and to [redacted] who stopped to check how things were going! YOU ARE OUTSTANDING! [redacted] *

Basement Pros did my daughter-in-law & son's basement this week. THEY WERE ABSOLUTELY FANTASTIC! [redacted] was amazing along with his other workers who I unfortunately cannot remember their names. I have never seen people work as hard as they did in two days! The results of waterproofing were incredible. The quality of the sump pumps that were installed were amazing as well. I would use them in a heartbeat if I needed work done on m basement. Thanks to all of the crew and to [redacted] who stopped to check how things were going! YOU ARE OUTSTANDING! [redacted]

We bought the house in 2014 and started to notice the basement was getting a little bit of water in the one corner. We attempted to fix what we thought was the problem however after heavy rain we noticed we were still getting water. We called in two basement companies, Basement Pros being the second call we made. The first call the individual used terms like "yeah that should would" and "if we do xyz you may not get water anymore"... they were not confident in their sales. They also told us we didn't have any mold to deal with. After they left we said we needed another opinion. I searched Revdex.com and Angie's list for a company and when I came across Basement Pros we felt they had the best reviews and ratings. When I called, Helen was extremely friendly!! She was upbeat and polite and very responsive each time we talked. Pete arrived early (30mins) for our appointment which was no issue for us! I felt good with Pete's explanation of our issue, what we needed and what work would be done. He also informed us that Yes, we did have mold and what product they would use and how it would work. The day of the work the guys showed up on time (a few early but waited in their car for the foreman to arrive). They were polite, professional and hard workers!! They took the time to cover my hardwood floors (even rolled up my runners nice and neat and placed them in my other room). Donny went through everything with me and when I asked if they needed anything from me he actually asked if it was okay if they could use the restroom while they were working. I just thought it was polite they asked and not assumed. For two days these guys worked non-stopped and Donny would take me to the basement so I could see the progress they were making after each step, floor removals, piping put in, stone put down, plastic, walls covering, etc. They kept me informed throughout the process. They removed all the flooring either by hand or by buckets and placed in their truck. They removed the old sump pump and replaced it with a new one (the basin in the floor was replaced also). At the end of day they cleaned up after themselves and left no trash or scraps. These workers busted their butt and did an excellent job!!! We are very satisfied with the work and company!!

Basement Pros did my daughter-in-law & son's basement this week. THEY WERE ABSOLUTELY FANTASTIC! [redacted] was amazing along with his other workers who I unfortunately cannot remember their names. I have never seen people work as hard as they did in two days! The results of waterproofing were incredible. The quality of the sump pumps that were installed were amazing as well. I would use them in a heartbeat if I needed work done on m basement. Thanks to all of the crew and to [redacted] who stopped to check how things were going! YOU ARE OUTSTANDING! [redacted]