Basilico New York Deli & Market

I suggest you try Basilico New York Deli & Market if you are trying to find "excellent, traditional gelato"The flavors, texture, selection, as well as mixtures, combined with experience, make Basilico a great place to get, good quality, traditional gelatoI did not get a chance to dine there other than getting Gelato, but I plan to do soThe food looks great, good menu, polite staff, great atmosphere, good locationI expect Basilico to be a local favorite, if it is not alreadyI just discovered it myself, and not sure how long they have been openCheck them out!

Revdex.com spoke with the *** *** ***He asked that she contact him directly at *** to address this manner with him directly regarding the order issue and the customer service concerns

I suggest you try Basilico New York Deli & Market if you are trying to find "excellent, traditional gelato". The flavors, texture, selection, as well as mixtures, combined with experience, make Basilico a great place to get, good quality, traditional gelato. I did not get a chance to dine there other than getting Gelato, but I plan to do so. The food looks great, good menu, polite staff, great atmosphere, good location. I expect Basilico to be a local favorite, if it is not already. I just discovered it myself, and not sure how long they have been open. Check them out!

Review: I visited Basilico Italian Market Saturday, 4 April 2015 @ 16:16. Placed my order and waited. Picked up my order, but the strangest thing happened on my way out the door. Two Basilico employees were in the PUBLIC parking lot playing "Show and Tell" with a rifle (appeared to be a sniper). I do not recall anything on the menu that included a sandwich and a side order of show and tell in a PUBLIC parking lot. I got in my car and proceeded to leave and decided to go back and speak with management....only to find out that one of the two employees was a female with long dark pony tail who identified herself as the [redacted]! I understand that everyone has the right to bear arms (not the issue), however, employees on the clock brandishing a weapon of that caliber in a PUBLIC parking lot was a bit much. Anything could have happened (accidental discharge, someone could have confronted them wanting to see the weapon, etc.). When I arrived home, you can imagine how surprised I was when my order was not my order....they were so busy with show and tell in the PUBLIC parking lot, they gave me the wrong order...maybe if the attention to detail given to the weapon was applied to my order, I would not have had to drive back across town to return what appeared to be of no importance to your staff (customer service).If the [redacted] condones this type of behavior and has the payroll to accommodate show and tell in a PUBLIC parking lot, maybe Basilico Italian Market is not for me or my family and friends. I left my name and number and have yet to hear from the [redacted]....I guess ikt got lost or trashed...who knows? I look forward to hearing the owners take on this matter.Desired Settlement: I would like to speak with the [redacted] and nobody else, if he/she condones this type of behavior then I want to hear it from them myself. That was a dangerous situation.

Business

Response:

Revdex.com spoke with the [redacted]. He asked that she contact him directly at [redacted] to address this manner with him directly regarding the order issue and the customer service concerns.