Bassett Hearing Aid Centers

Review: I purchased 2 hearing aids from Bassett Hearing Centers in [redacted] and Bassett will not program properly for me. They are limited in parts and you are given parts (ear plugs) that you insist don't fit , whistle or just don't work. No one answers the phone. You must leave a message and it takes three days before they call you back. Then it takes another week to get an appointment. If you try to just go there, no one is there. I am not being taken cared for properly. I spent over $4,000 and I can't hear out of these hearing aids. They don't care. They got my money and they figure there's nothing I can do about it.Desired Settlement: Someone other than [redacted] needs to program them and supply free parts or since they don't function give me a refund so I can go to a reputable business that will service my hearing loss properly.

Review: Placing new tubes on Hearing Aid Mold and they lost them It has been since Feb. 6th They said they would replace them in two to three weeks This is the 6th week and I still do not have the molds. I have called[redacted] 6 or 7 calls Her receptionist said she would have her return your calls, but they never did.

Desired Settlement: I would just like to have the 2 molds that they were supposed to have made for my hearing Aids.

Business

Response:

Consumer Response /* (3000, 11, 2013/04/11) */

They did call me and said the Hearing aid molds were ready. Thank You for your help. [redacted]