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Basten Home Inspection, Inc.

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Reviews Basten Home Inspection, Inc.

Basten Home Inspection, Inc. Reviews (3)

I have spent several years working with [redacted] and I believe he is one of the most thorough inspectors in the Greater Green Bay area. The attention to detail he provides is the reason he is the best in the business. I am happy to be part of his networking group and will refer business his direction whenever I get the chance. If you are buying OR selling, you will be proud to say [redacted] completed the home inspection!

I have hired Basten Home Inspection for multiple inspections now ranging from commercial property (storage facilities), to multi family investment properties. I cant say enough about how thorough and insightful he is when doing the inspection. His reports are excellent and I can usually get the seller to remedy any issues he finds because he explains the needs so well in person and in his reports. The back office personnel are also great to work with. We had a snafu with scheduling and without hesitation or complaint a new day was scheduled and we knocked out the inspection. Andy is fantastic while doing the inspection. He explains what he is looking for and why and even what it generally takes to remedy a problem and "gustimates" some costs so you can have an idea of what your getting into. I've even had to call and ask some follow up questions after an inspection and Andy was more than willing to respond promptly and help answer them. Basten Home Inspection was integral in helping me successfully kick off my property management business by making sure I was buying at the right price and quality properties. Great job all around, from "concept to carton" at Basten inspection. Highly recommended!

I would not recommend Basten Home Inspection to anyone. In full disclosure, he inspected our house on the buyers behalf. Upon entry to the house to set up the Radon testing (2 days prior to the home inspection) the first question he had for us was how much the accepted offer was and what the terms where. That should be absolutely no concern to him. However, his second statement made it apparent why he was asking. He immediately then said how his son was selling a house in the neighborhood and they should get more since the quality of work was greater than that in our home. Who knows, maybe that's true, but I found it very unprofessional and rude.
Lastly, upon re-entry to our home after he completed the home inspection, we found that there was blood streaked on our cloth shower curtain in the bathroom. It was directly next to the window he inspected. I reenacted opening the window and my elbow went directly where the blood was located. It covered approximately an 1"x5" stretch. Understandably, it may have been an accident, but it does demonstrate carelessness and lack of concern for the buyers property. This was frustrating, but the worst is that it was brought to our attention by our near 4 year old as he was touching it and saying "What's that?". This is clearly a safety concern.
By how unprofessional his interactions were with us we are having difficulty separating his behavior from the buyers. It's directly affected the relationship of the purchase and we are contemplating putting the house back on the market for secondary offers. Again, I wouldn't recommend him to any buyer, unless you want to risk damaging your relationship with the sellers.

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Description: Home Inspection Service

Address: 4512 Creek Valley Ln, Oneida, Wisconsin, United States, 54155

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