Batavia Cycle Center

Revdex.com spoke to Bob at the business and the following was relayed: We are attempting to locate a fender for the customer through the [redacted] dealerCurrently the fender is on back order so we are checking with dealers to see if there is one in stockAs soon as we have one we intend on informing the consumer and shipping to them

TO WHOM IT MAY CONCERN IN RESPOND TO OUR CLIENT'S COMPLAINT:, I AM ATTACHING COPIES OF ALL PAPER WORK WITH CUSTOMER SIGNATURE ON EACH PAGE.IT IS MORE THAT CLEAR THAT AUTO MARKET HAS INFORMED CUSTOMER ABOUT THE ACCIDENT, AND ALSO THE BRANDED TITLE(PLZ SEE BILL OF SALE AND AS IS FORM)ALSO WE
HAVE PROVIDED A PICTURE OF THE CAR BEFORE REPAIR WAS DONE( PLZ SEE CUSTOMER'S SIGNATURE).IN RESPECT TO THE LATE TITLING IN STATE OF VA: CUSTOMER IS RESPONSIBLE TO REGISTER VEHICLE IN STATE OF VA WITH IN DAYS OF PURCHASE.CUSTOMER WAITED UNTIL LAST MOMENT AND FAILED THE DMW REQUIREMENT TO REGISTER A CARAUTO MARKET WAS KIND ENOUGHTO ISSUE ANOTHER DAYS TEMPORARY TAGCUSTOMER AGAIN FAIL TO COMPLY WITH THE VA REGULATIONS,AND DAYS LATER , THEY HAVE NOT TITLE THE CAR.AFTER ALL BEEN SAID AUTO MARKET DEMAND NO FAULT AT ALL AND DEMAND CASE TO BE CLOSED IN ITS FAVORSTEVE G*** OWNER *** ***6-12-

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowI was able to locate and purchase a new rear *** fender to replace the damaged oneThe item was not back ordered and was purchased from an authorized dealerThe response of the business stating it was back ordered, was not valid.
Regards,
*** ***

Revdex.com spoke to Bob at business and the following was relayed: When the machine came in it did not runI wrote on the work order, which the customer signed, "will not run." I did get it running and did not hear from the customer about picking it up so we kept it in storage for the winterIn the
spring we checked it and it would not startThe issue is believed to be with the carburetor, as originally the float valve and gaskets were replaced, along with the electronic choke being tested and the jets cleanedThis originally worked but the problem returned intermittentlyThe next step would have been to order a new carburetor and install, the consumer took the *** before this could be doneRegarding the fender, it was cracked when it was brought in and there was glue present from the original attemptI did attempt to repair it but did not damage itThe customer was allowed to retrieve the *** and were not charged anything for the original repairs and work done

Dear Revdex.com, Auto Market rejecting all this complains on ID ***We sold this vehicle As IS, with advised of paint work and or repair on front endWe attaching Buyers Guide sigh from *** *** * ***.Thank you

[To assist us in bringing this matter to a close, you must give us a reason why you are...

rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:The vehicle had a "Buyers Guide" in the window that said "Limited Warranty" [for 6 months] also stated in the original ad for the vehicle on the Auto Market website (attached), then after purchasing the vehicle George G[redacted] gave me another "Buyers Guide" that said "as-is" and told me he was having me sign that because [redacted] would cover all costs to repair anything that goes wrong with the car because it was still under the manufacturers warranty. This would imply that the vehicle had never been in an accident because repairs as a result of an accident would 100% not be covered by [redacted] and further void the manufacturer’s warranty [as confirm by a call to their Customer Care line]. We knew that this vehicle was used and expected normal wear and tear. We also expected that there would have possibly been some minor touch up paint work and bumper repair, but Auto Market NEVER disclosed that this vehicle had been in an full accident/collision with 1) front impact, 2) hit a fixed object, 3) vehicle ran off road, 4) severe damage and 5) multiple airbag deploys, this was further confirmed by the [redacted] sent to me by George G[redacted] of Auto Market, on the date of sale, April 30, 2016 (attached). I learned of the vehicle being in an accident when 1) I took it [redacted] and had a full diagnostics done because of the check engine light that would not go off (attached) and 2) I ran my own [redacted] on May 18, 2016 (attached). I never would have purchase this vehicle had I known it had been in an accident at all, plain and simple. Auto Market intentionally withheld this information from me. Again, the vehicle is a 2014 [redacted] Edition with 23,130 miles on it. In the state of Maryland, "a used car dealer in Maryland may only sell a car "as is" if it is more than six years old and has more than 60,000 miles. See [redacted]. Additionally, the only document that could change or modify the implied warranty would be the completion of a Notice of Exclusive or Modification of Implied Warranty (Form #[redacted]). The “Buyer Guide” that George G[redacted] gave me to sign after he told me [redacted] would cover anything that is wrong with the vehicle, is no substitute for Form #[redacted]. I never signed a Form #[redacted]. This is 100% a clear case of misrepresentation and fraud. We are seeking for Auto Market Laurel to purchase the vehicle back at full cost and process/provide any and all paperwork that would allow the auto loan to be cancelled or terminated or otherwise considered satisfied. Additionally, we are requesting a total of $300 ($109 cost of diagnostic fee for [redacted] service on May 13, 2016) + $109 (cost of diagnostic fee for [redacted] service on May 16, 2016) + $82 (cost of replacement car mats, because the vehicle did not come with a full set), plus punitive damages.Regards,
[redacted]

Revdex.com spoke to Bob at the business and the following was relayed: We are attempting to locate a fender for the customer through the [redacted] dealer. Currently the fender is on back order so we are checking with dealers to see if there is one in stock. As soon as we have one we intend on informing the consumer and shipping to them.