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Batesville Cabinet Company

23057 Hwy 6 East, Batesville, MS 38606, United States

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Batesville Cabinet Company Reviews (%countItem)

HORRIBLE - DO NOT USE!!
We are building a new home and ordered our cabinets in February. The original lead time was 12-14 weeks. It is now July and we still have no cabinets. Not only that but they've blatantly lied to our builder twice about delivery dates during the month of June.
Batesville's inability to deliver is what's keeping us from finishing our home and we have had to extend the lease on the house that we are renting STRICTLY due to this company.
After reading the previous review, I am now concerned about the quality of the cabinets if and when we ever receive them. Batesville Cabinet has has made our home building experience an absolute nightmare. Our builder is done with them and so are we. If I could give them zero stars then I would!

I wrote a check for $on the 16th of September for half of the total cost of the cabinetsPrior to that date, I went to the cabinet shop to look at the cabinets they had on display I talked to a repr se native and told him hat I wanted I told him that I wanted cabinet sides made out of half inch ply [redacted] verses particleboardThat as the only thing that I mentioned and that prior to closing of the deal with their sales rep They sent the sales rep out to m [redacted] for the cabinets and to ask us about what we wanted for doors drawers and etcFirst off my name is not [redacted] , it is ***The cabinets were delivered on Sunday 10/12-not 09/16/The cabinets had numerous defects which occurred during the delivery process due to improper care and some that weren't corrected before deliveryi contacted the company Monday 10/13/about the defectsThe owner said to inspect the cabinets and make a list of the defectsi had pages total of defects including the ones that should have been corrected before the cabinets left the shopi went to the cabinet shop on Tuesday 10/14/to inform the own we of the defectsHe made a copy of the list I ask what he was going to do about the problem He said that he would correct everything to my satisfactioni agreed to install the cabinet frames becauseMost of the defects were on the doors and drawersThe first time they sent a serviceman out was during the week of the 14th of October not the 1st of DecemberHe was sent out to start correcting defects on the cabinets He came back again on the nod of October Every time they sent a service man was to correct a defect that was in the eight page list or correct a milling defect I started installing the upper cabinets and found that the cabinet left of the sink shelves were one quarter inch lower on outside ends than they were in the middle When I stated installing the refrigerator cabinet legs the sides weren't square to the stilesThe sides had to be remadeAlso, the header above the sink was too long and was put together wrongi started on the base cabinets next I removed the drawers from the cabinets to make the cabinets easier to install I put one of the drawers down on a flat surface and discovered that it wasn't flat Nine drawers out of eleven had to be remade They remade the drawers and none of them would fit any of the openingsThey had to reremake the drawersThey brought out some doors and drawer fronts that were remade and all of them were stained the wrong color One of the base cabinet door hinges was bored wrongThe remake of the upper cabinet doors had the finish coat sprayed on too thick During the installation of the base cabinet door the handle mount hole was misdrilledAt this point they still had two doors to remake This is when I noticed a base cabinet door panel was delaminating I contacted the owner or the cabinet shop and he told me to bring the door to the shop I delivered the door, the owner wasn't there I left He called and said that he wasn't going to make the doors until I paid the one thousand dollarsi would like to FAX you the pages of defects if you would send me your fax number Please advise

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Address: 23057 Hwy 6 East, Batesville, MS 38606, United States

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