Bath Fitter Reviews (%countItem)
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Description: BATHROOM REMODELING, PLUMBING CONTRACTORS, BATHTUB REFINISHING
Address: 1311 N Carla Ave, Tea, South Dakota, United States, 57064-8052
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& *** Bath Fitters removed the tube from master bath & put in a walk in shower. In the coarse of removing the tub the tiles along the tub came loose, one of them cracked. The fellow in charge said he called his boss & his boss said they would send someone out to repair the tiles. He completed a form for additional work, he had me sign & gave me a copy. Over the coarse of the following months I have called repeatedly, I have spoken to the regional manager multiple times the last time I talked to him he said they would send someone out to do the repairs that was ***. I have stopped calling because it does no good. *** I am looking at putting the house on the market this spring. I have paid Bath Fitter every penny of the contract. The regional mgr. is *** & he can be reached ***, I do not have a last name for him & I do not have a contact person locally or I would have contacted them. Contract #***
Product_Or_Service: walk in shower
Account_Number: contract #
Repair I would like them to repair the tiles.
Dear ***,
Thanks for taking my call today and correcting the contact info for our company so we can respond in a more timely manner.
Resolution:
Upon receiving the Revdex.com complaint due to error in email address we immediately reached out to customer on *** and advised her that we will take care of the flooring issue. We instructed Ms. to gather a few estimates on the project from a professional flooring company in her area that she trusts and we will pay to get repairs to her flooring completed in a timely manner. Ms *** was satisfied with this resolution and will be contacting us once she has gotten the repair estimates.
If you have any questions please feel free to contact me at numbers listed below.
Respectfully,
***
Regional Vice President Bath Fitter ***
***
O: *** C: ***
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