Bath Liners Direct

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Sent: Tuesday, February 02, 10:AMTo: drteam Subject: Re: You have a New Message from Revdex.com Regarding Complaint # [redacted] Revdex.com,The original complaint has not been resolved.This complaint has not been filed with the courtRegards, [redacted]

Good afternoon,I am in receipt of this complaint via emailI have not received any previous letters from the Revdex.com, perhaps due to an old address on filePlease update our file with the correct address: *** *** *** *** *** ***I have left a message for Mrs*** *** to resolve
this issue.Thank you, Lori G***

We contracted to do two separate bath systems for *** *** on 9-13-
We installed the first system on 10-11-16, the shower in their master bathroom, we installed it to our written agreement #***
For some reason after the entire shower
was installed and paid for in full, Mrs*** decided to call us and tell us she wasn't happy with the width of her shower?
If this was an issue she should have stopped the installation in progress and voiced her concerns, not after the total completion of the project
We installed the widest shower that would conform to California State LawShe was told we would do that when she ordered the showerHer existing tub-shower was 30" wide and her new shower was able to come out to 36" wideSo we did make it as big as it could be per code requirements
We were also contracted to do her second bath and it was scheduled to be installed on 10-11-but the tub we ordered was sent incorrectly by the manufacturerWe had to unfortunately had to reset the install of that system out to 10-24-when the correct tub would arrive
Mrs*** informed us she wasn't going to pay us for her second bath system when we completed the project so we had to take her out of the schedule until she was willing to agree to pay us on the completion of that project

The rugs have been returned and the invoices have been submitted to her insurance company.  We spoke to Mrs. [redacted] yesterday and she said she would call and update the Revdex.com as well. Please contact me at [redacted] if you have any questions. Thanks and have a great day!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
Sent: Tuesday, February 02, 2016 10:24 AMTo: drteam Subject: Re: You have a New Message from Revdex.com Regarding Complaint #[redacted] Revdex.com,The original complaint has not been resolved.This complaint has not been filed with the court. Regards,[redacted]