Bath Pro, Inc.

I have already responded to her previous complaint.....same job.This customer told us that because our work...that she was no longer the "scrouge of the neighborhood."Her wordsUnfortunately, her story has changed quite a bit since she has read negative things about me personally which
occurred over years agoShe has failed to mention the comments on a letter she had emailed to me personallyIt's unfortunate that she has left out this information from her complaints. Furthermore...she has leftout the fact that for next to nothing we have done alot of work clearing an over grow yard.....tree...shrubs throughout the side and rear of her very large yardI also was going to cut out a section of her concrete and provide a grate for drainage for a patio slab addition and retaining wall that created a lack of drainage.....she stopped us from completing this workI do not envy any one that goes in and continues the process with this lady

Complaint: [redacted]I am rejecting this response because: The information provided by the business owner is very misleading. Initially, the work looked very good but within a very short period of time (less than two weeks) the epoxy started to come off and the color of the stain on the driveway and patio was already fading. He did do some cleaning in my backyard but nothing close to what I had asked him to do in terms of cutting tree limbs. He told me that he was a landscaper and he could move dirt and change elevations to allow for drainage. He had no equipment of his own and used my lawn mower, clippers and chainsaw. Not too good for a professional landscaper. My decision to fire him was not based on what I read about him from 20 years ago. Initially, it was based on what I saw happening to the work he had done at my own home. Some water got on the garage floor and when I wiped it him my hands and the cloth were brown from the stain. This was shown to [redacted], his employee that came over to pick up what feew tools he had left at my home. [redacted] also saw the dried footprints made from them after they walked on the floor before it was dry. [redacted] told me that he was going to tell Mr. [redacted] what he had seen. He also told me that he just did "what he tells me to do. Ihave only worked for  him for 3 months". I have taken pictures of the paint on the garage wall, areas where the expoxy is gone and places where the stain is fading. Last but not least, no matter what sight you google for reviews they are all the same...terrible. Regards,[redacted]