In reference to his complaint about roughness and spots we went back on to fix the problem and the technician said the spot was man made damage because tape was put on it and we usually charge when there is man made damage but we fixed it without charging and Jason was there with the technicians and he said we never showed up and on we had a way conversation with Jason and he said the spot was taken care of and the roughness was still there and the technician buff it out so I told him we will come back and send another technician to fix the problem and he said he does not want us to come backWe are trying to satisfied the customer but if he doesn't want us to come back we can't correct itWe are in business a very long time and never had a problemI hope this problem can be recifiedThank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Before the workers came in to do the work the tub was smooth to the touch it is now rough the job was done incorrect I could have done it wrong myself the workers that came to the my was unprofessional, nasty attitude and rudeThey damage part of my tub why would they charge me? What I'm look for is a refund so I can undo the damage they did and get it fixed the right way In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
In reference to his complaint about roughness and spots we went back on to fix the problem and the technician said the spot was man made damage because tape was put on it and we usually charge when there is man made damage but we fixed it without charging and Jason was there with the technicians and he said we never showed up and on we had a way conversation with Jason and he said the spot was taken care of and the roughness was still there and the technician buff it out so I told him we will come back and send another technician to fix the problem and he said he does not want us to come backWe are trying to satisfied the customer but if he doesn't want us to come back we can't correct itWe are in business a very long time and never had a problemI hope this problem can be recifiedThank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Before the workers came in to do the work the tub was smooth to the touch it is now rough the job was done incorrect I could have done it wrong myself the workers that came to the my was unprofessional, nasty attitude and rudeThey damage part of my tub why would they charge me? What I'm look for is a refund so I can undo the damage they did and get it fixed the right way In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]