I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Their response is absolutely false about contacting me. I was never contacted by anyone from this business, by phone or otherwise. This issue went on for a couple of days. It wasn't until the second day that I decided to pursue the matter. The contractor was very rude, called me names & had no regard for my property or any other surrounding property. I asked the contractor to bring the homeowner out and he refused to. I went to the front door and called in to the homeowner and she ignored me as well. Regards, [redacted]
My name is Joe P[redacted], Palumbo Project Company, reference number #[redacted]. I am very sorry on the disconnect, I understand you have tried to contact me a few times. I am out of town and will be until February 4th. The complaint with a [redacted], a neighbor of a customer of...
mine, was about dust on her car. We were working with Sheetrock inside my customers house, sanding down joint compound. The wind must have been in a bad direction and [redacted] reported that dust was on her car. I talked with her on the phone the day it happened, I told her I was very sorry. I just wanted to let her know we did not intentionally do anything, and that we would stop. She was forceful on the phone, and because I was not there on site she entered my customers's house without permission of anyone. For me the situation ended there. If there is something I can do to rectify the situation I would be glad to do so. I have hundreds of customers and I have never had a complaint like this. Thank you.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Their response is absolutely false about contacting me. I was never contacted by anyone from this business, by phone or otherwise. This issue went on for a couple of days. It wasn't until the second day that I decided to pursue the matter. The contractor was very rude, called me names & had no regard for my property or any other surrounding property. I asked the contractor to bring the homeowner out and he refused to. I went to the front door and called in to the homeowner and she ignored me as well. Regards, [redacted]
My name is Joe P[redacted], Palumbo Project Company, reference number #[redacted]. I am very sorry on the disconnect, I understand you have tried to contact me a few times. I am out of town and will be until February 4th. The complaint with a [redacted], a neighbor of a customer of...
mine, was about dust on her car. We were working with Sheetrock inside my customers house, sanding down joint compound. The wind must have been in a bad direction and [redacted] reported that dust was on her car. I talked with her on the phone the day it happened, I told her I was very sorry. I just wanted to let her know we did not intentionally do anything, and that we would stop. She was forceful on the phone, and because I was not there on site she entered my customers's house without permission of anyone. For me the situation ended there. If there is something I can do to rectify the situation I would be glad to do so. I have hundreds of customers and I have never had a complaint like this. Thank you.