Bathroom Renovators Reviews (5)
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Address: 3718 Bardstown Road, Louisville, Kentucky, United States, 40218
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Mr [redacted] , we sincerely apologize that you were not satisfied with the scheduling of your remodeling projectWe understand your frustrations with the job delay; please rest assured that your bathtub liner will be installed with the highest quality and professionalismOur Remodel Supervisor, ***, has been in contact with you to move up the installation date to July 24thWe will absolutely arrive on time that day as promised to complete this project for youPlease contact us in the meantime to discuss any further questions you may haveThank you for choosing Tom Drexler Plumbing & RemodelingWe look forward to completing this job for you and earning your trust as a customer
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Thank you for your assistance in this matter
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedRegards,
*** ***
We sincerely apologize that you were not satisfied with the remodeling service you received from our company. However, we appreciate your feedback as our customers are our #priority. Prior to this complaint our Remodeling Manager had been in contact with you regarding an agreement with
you to ensure satisfaction once the project was complete. Since the complaint he has contacted you again and reached an agreement that satisfied both parties due to the miscommunications during the project
Mr. [redacted], we sincerely apologize that you were not satisfied with the scheduling of your remodeling project. We understand your frustrations with the job delay; please rest assured that your bathtub liner will be installed with the highest quality and professionalism. Our Remodel Supervisor,...
[redacted], has been in contact with you to move up the installation date to July 24th. We will absolutely arrive on time that day as promised to complete this project for you. Please contact us in the meantime to discuss any further questions you may have. Thank you for choosing Tom Drexler Plumbing & Remodeling. We look forward to completing this job for you and earning your trust as a customer.