Bathtub and Countertop Refinishing

Revdex.com:
At this time, I have not been contacted by Bathtub and Countertop Refinishing regarding complaint ID 10301890.
Regards,
[redacted]

Review: On 1-9-2014 [redacted], the owner of Bathtub and Countertop Refinishing came out and refinished my tub in the amount of $500.00. Before he was able to refinish the tub, he had to do some repairs on the tub because there was a large crack by the drainage area, that was the main reason that I wanted him out there in the first place. I was not completely satisfied with the job, so he came back the following week and repaired some areas that needed attention. I noticed on 10-23-14 that the crack is back and I have been trying to get in touch with Mrs. [redacted], she is the one who handles all the calls, her name is [redacted], but to no avail. The number that is listed on Angie's list and on the website is the same as the one that I have on my receipt; however, when I call, the voice recorder says that the number is not taking calls at this time and will not let me leave a message. I did send an email message on 10-30-14 and again on 11-7-14 on their website, but so far I have not heard anything back from them. Also the address that is listed on my receipt is [redacted], but on Angie's List the address is different at: [redacted] but the phone number is the same. I am running out of time if I am going to file a civil suit in small claims court, so I would like to hear from you as soon as possible. Thank youDesired Settlement: I want my tub repaired, redone, or I want my money back, so that I can find someone who can do the repairs properly. Thank you very much! Celia Durbin

Consumer

Response:

At this time, I have not been contacted by Bathtub and Countertop Refinishing regarding complaint ID 10301890.

Regards,