Ref: Case Number [redacted] Furniture purchased January Furniture delivered May 21,Warranty information posted on our website clearlystates customer should inspect furniture for defects upon deliveryBut we allow days or two weeks for customers to do soAlmost months later customer contacted us that some of her chairs and table Top were looseI suggested a simple screwdriver or wrench would tightened themNot being the answer customer was looking for, her mother took the phone from her to demand I take care of it, then about minutes later her adult brother called making the same demands and threatened to "ruin my business via social media"Customer and her brother has attempted to extort the solution they want via social media and now the Revdex.comI have attempted to contact customer via phone and social media to arrange a technician to go to her home and take care of the issuesHopefully she and I will link up on this to remedy the situationSincerely, Mamie M***
Ref: Case Number [redacted] Furniture purchased January Furniture delivered May 21,Warranty information posted on our website clearlystates customer should inspect furniture for defects upon deliveryBut we allow days or two weeks for customers to do soAlmost months later customer contacted us that some of her chairs and table Top were looseI suggested a simple screwdriver or wrench would tightened themNot being the answer customer was looking for, her mother took the phone from her to demand I take care of it, then about minutes later her adult brother called making the same demands and threatened to "ruin my business via social media"Customer and her brother has attempted to extort the solution they want via social media and now the Revdex.comI have attempted to contact customer via phone and social media to arrange a technician to go to her home and take care of the issuesHopefully she and I will link up on this to remedy the situationSincerely, Mamie M***