Batteries Express Inc

Customer returned batteries that looked extremely used- My warehouse also states that these batteries were coded over a year old- this particular battery moves quickly and they would not have had year old batteries to ship to customer.  The pictures he sent showed the whole battery pack- the...

batteries ordered would have gone into the pack.  I have attached pictures of the returned bateries.  These were shipped out by [redacted] a well known company,

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]All they are doing is making the same claim over and over but what steps are they making to prove this beside there word how great the company is? Have they checked inventory to see if they are plus minus an item? What about being told these batteries fit inside my original battery case witch clearly not the case. What about the countless email I sent in the beginning trying to get the correct battery order. All we have is there word how great they are. Where is the evidence you supposedly sent me the correct battery and not some recyclables by mistake? I need more than there great.
Regards,
[redacted]

We have already sent pictures of what the customer returned.  We deal with a very reputable warehouse- Universal Power Group and they will not issue credit for the batteries that the customer returned- they are stating they are not the batteries that were sent to the customer.

these are not the batteries I ordered  online that I saw and  requested. I don't have a clue what the ones they sent would be used for. Someone had to have switched them once they were in the warehouse. .Oh Im a reputable buyer that has never had an issue for all the years I've purchased items from any company ..So that comment about a reputable merchant means very little. People make mistakes so do Companies. Again check your inventory I'm sure your plus one because you sent out the wrong box.