Batteries Plus Bulbs LLC

5/7/- Wowâ ¦where do I start! I must say that I am very disappointed with the service that my husband and I received today at Batteries Plus on EWoodmen Road in Colorado Springs, CO If I could give them no star for customer service, I would Unfortunately, we were referred to check them out for some watch batteries We went in the store and the employee (Nate) asked us if we wanted a lifetime battery for $or a one-time battery with no warranty for $ I had two watches so I chose the battery While Nate was in the back replacing my watch batteries, I asked the other employee to tell Nate that I want to keep my old batteries He looked at me and said, â You want to keep the old batteriesâ ? I said â yesâ and he made a negative facial expression and said, â Whateverâ I had a rationale for my request Well, my husband was going to get some batteries for FIVE watches and he asked this same guy what size batteries did his watches take, and he told my husband that he had to open them up and see, but he would still charge him labor which was around $each Reallyâ ¦$to tell my husband the size of a battery!! At that time, I asked Nate what brand and size battery is he putting in my watches and he came out to show me Well, the battery only cost $each, so $labor charge???? I told my husband that he only needs to get the battery charge for because their labor charge is more than the batteries and he had FIVE watches Nate was all up in â my conversationâ with my husband, and he got offended at my comment He yelled from the back and said, â If you donâ t like our labor charges, then you can go somewhere elseâ My conversation with my husband did not warrant ANY input from Nate!! I was simply speaking the truth! At that point, I had taken enough of their rude customer service, so I said, â I think I will, you can give them back to meâ Lastly, to show them there was no hard feelings, I gladly purchased two $batteries from their store because Nate showed me the brand and size that he was putting in my watches earlier, and I took my happy butt next door to [redacted] and the kind gentleman put their batteries in my watches for free and with a smile!! : ) As an added bonus, he replaced all five of my husbandâ s watch batteries, labor free TIP: Go to [redacted] Jewelry counter for friendly service and they wonâ t try to rip you of!

5/7/2016 - Wow…where do I start! I must say that I am very disappointed with the service that my husband and I received today at Batteries Plus on E. Woodmen Road in Colorado Springs, CO. If I could give them no star for customer service, I would. Unfortunately, we were referred to check them out for some watch batteries. We went in the store and the employee (Nate) asked us if we wanted a lifetime battery for $16.99 or a one-time battery with no warranty for $8.99. I had two watches so I chose the 8.99 battery. While Nate was in the back replacing my watch batteries, I asked the other employee to tell Nate that I want to keep my old batteries. He looked at me and said, “You want to keep the old batteries”? I said “yes” and he made a negative facial expression and said, “Whatever”. I had a rationale for my request. Well, my husband was going to get some batteries for FIVE watches and he asked this same guy what size batteries did his watches take, and he told my husband that he had to open them up and see, but he would still charge him labor which was around $5.00 each. Really…$5.00 to tell my husband the size of a battery!! At that time, I asked Nate what brand and size battery is he putting in my watches and he came out to show me. Well, the battery only cost $3.99 each, so $5.00 labor charge???? I told my husband that he only needs to get the battery charge for 8.99 because their labor charge is more than the batteries and he had FIVE watches. Nate was all up in “my conversation” with my husband, and he got offended at my comment. He yelled from the back and said, “If you don’t like our labor charges, then you can go somewhere else”. My conversation with my husband did not warrant ANY input from Nate!! I was simply speaking the truth! At that point, I had taken enough of their rude customer service, so I said, “I think I will, you can give them back to me”. Lastly, to show them there was no hard feelings, I gladly purchased two $3.99 batteries from their store because Nate showed me the brand and size that he was putting in my watches earlier, and I took my happy butt next door to [redacted] and the kind gentleman put their batteries in my watches for free and with a smile!! : ) As an added bonus, he replaced all five of my husband’s watch batteries, labor free. TIP: Go to [redacted] Jewelry counter for friendly service and they won’t try to rip you of!