The person who is filing a complaint is not a patient at our officeShe has been in our office several times with her husband's broken framesThe product in question was broken not due to manufactures defect, has no warranty, and also was over a year oldAs a curtesy our replaced the frame and lenses to her husbands glasses at no charge and she was aware they do not make the color of original frame and that was deemed acceptableUpon her last visit our office with her husband products [redacted] was unruly and also assaulted a staff member and threw her glasses and lenses at our employeeThis incident was witnessed by others in our officeOur office has gone above and beyond what is and customaryThank you for your time, DrJoseph WBattin JrO.D Owner
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. The glasses are my husbandsAs the company did try to repair the glasses, they did not do it correctly The glasses have been defective since the day we purchased themThe last time I went to the office the optometrist was very rudeThis defiantly upset meI did not throw the glasses at himI throw them on the floor while the glasses were in the caseThe fact still stands that they cost over and were defective from the beginning If this matter is not settled peacefully through the Revdex.com further legal action will be taken Thank you,*** and *** ***
The person who is filing a complaint is not a patient at our office. She has been in our office several times with her husband's broken frames. The product in question was broken not due to manufactures defect, has no warranty, and also was over a year old. As a curtesy our replaced the frame and...
lenses to her husbands glasses at no charge and she was aware they do not make the color of original frame and that was deemed acceptable. Upon her last visit our office with her husband products [redacted] was unruly and also assaulted a staff member and threw her glasses and lenses at our employee. This incident was witnessed by others in our office. Our office has gone above and beyond what is normal and customary. Thank you for your time, Dr. Joseph W. Battin Jr. O.D Owner
The person who is filing a complaint is not a patient at our officeShe has been in our office several times with her husband's broken framesThe product in question was broken not due to manufactures defect, has no warranty, and also was over a year oldAs a curtesy our replaced the frame and lenses to her husbands glasses at no charge and she was aware they do not make the color of original frame and that was deemed acceptableUpon her last visit our office with her husband products [redacted] was unruly and also assaulted a staff member and threw her glasses and lenses at our employeeThis incident was witnessed by others in our officeOur office has gone above and beyond what is and customaryThank you for your time, DrJoseph WBattin JrO.D Owner
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. The glasses are my husbandsAs the company did try to repair the glasses, they did not do it correctly The glasses have been defective since the day we purchased themThe last time I went to the office the optometrist was very rudeThis defiantly upset meI did not throw the glasses at himI throw them on the floor while the glasses were in the caseThe fact still stands that they cost over and were defective from the beginning If this matter is not settled peacefully through the Revdex.com further legal action will be taken Thank you,*** and *** ***
The person who is filing a complaint is not a patient at our office. She has been in our office several times with her husband's broken frames. The product in question was broken not due to manufactures defect, has no warranty, and also was over a year old. As a curtesy our replaced the frame and...
lenses to her husbands glasses at no charge and she was aware they do not make the color of original frame and that was deemed acceptable. Upon her last visit our office with her husband products [redacted] was unruly and also assaulted a staff member and threw her glasses and lenses at our employee. This incident was witnessed by others in our office. Our office has gone above and beyond what is normal and customary. Thank you for your time, Dr. Joseph W. Battin Jr. O.D Owner