Baugh Automotive, Inc.

Please accept this as our response to the aforementioned complaintI have reviewed the file in question and according to the notes CEEL spoke with *** *** who authorized the material to be sent for his reviewDuring the call *** provided his month and date of birth for authorization purposes
and the product was shipped on trialThe material was never returned which is why the billing occurred
However, in an effort to resolve the complaint we will close the file per the writers requestIf there are any further questions please feel free to contact me directly
Regards
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Please accept this as our response to the aforementioned complaintMcAfee asked us to reach out to American Payment Systems inc on May 18th We spoke with Mr*** who stated at the time the call was a scam and that he never dealt with McAfeeI have asked the client to provide supporting
documentation of this claim and based on what I see (copies attached) not only did Mr*** appear to have knowledge he further appeared to have signed the contact associated with this transaction McAfee supplied the service over the period of time billed and did not receive payment for said servicesWhile I can appreciate Mr *** position it does not lessen the opinion that the debt is owed for services rendered (Invoices attached)
I have further supporting documentation but was limited to what I could attach on this responseI would be happy to discuss the matter with Mr *** personally to help better understand his position and I would be more than willing to attempt to broker an offer in compromise on this bill should he be willing to discuss
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Please accept this as our reply to the attached complaint*** *** High School was actually placed fopr collections two times by the client on two seperate datesThe 7/15/placement was paid for and teh 2/2/placement is still showing openThe reason the complaintant was given two names is
both populated due to the multiple accountsI have contacted the client and they have agreed to close the file with us
Please feel free to contact me should there be any additional questions otherwise I will consider the matter resolved
Regards
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Please accept this as our response to the aforementioned complaintThis matter was sent to us on 6/2/by CEEL, after making contact with the customer we were informed of their dispute and sent the information back to the clientThey agreed that the matter was placed in error and the account
was closed accordinglyNo further contact will be made by us to the school
Based on this action I will consider this matter resolvedShould, you have any additional questions please contact me at the below referenced numbers
*** ** *** ***
Executive Recovery Manager
IACC Certified Commercial Collector
JSD Management Inc
College Park Drive
Dover, DE
*** *** *** *** *** ***

Please accept this as our response to the aforementioned complaintI have had the chance to review the file and confirm the facts as presentedWe have confirmed through the client that *** is not liable for this debt and have closed the account accordinglyThere will be no reporting or further
communication from JSD on this matter to *** or its associates.Based on this I will assume the matter to be resolved per the request issued.Regards*** ***

Please accept this as our reply to the aforementioned complaintThe file was placed for collections on 5/18/under the name of *** IncThe invoices in question spanned to and were yearly billingThis appears on the surface to be a billing oversight in that *** appears to
have contracted ***'s company to provide IT supportWe have sent over copies off the invoices to Airatic since they are the company who Mcafee placed with usI have instructed my staff to cease communications with *** since he no longer appears to be involved directly with the transactions.Please feel free to contcat me directly with any additional questions or concerns*** ** *** ***
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Please accept the is our reply to the aforementioned complaintMcAfee placed an account in our office for collections in the name of *** ** *** on 2/18/We supplied the invoices validating the debt per the customers request, however we received no replyMcAfee contacted us on April
30th and indicated the customer was going to work with them directly to resolve the debt and we placed the file on hold per their requestWe will make no further attempts to collect on the file based on our clients request.Regards

Please accept this as our reply to the aforementioned complaintI have reviewed Ms***'s complaint and the information provided by the Center for Education and Employment Law (CEEL) Based on that review I was able to determine CEEL failed to obtain the required security info for the purchase
and therefore we are closing the file immediately. There will be no additional contact from this office and the file will be noted as disputed with CEEL directly Please feel free to contact me directly is you have any further issues Regards *** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The invoice copies this company attached to their response we have never ever received nor seen before. ALSOThe signature on the invoice or order is NOT my signatureI can provide you copies of my signature from my drivers license, my signature card at my bank, my signature stamp I use in my business and to sign checks , etcetc and anyone will easily see the invoice / orders they are trying to provide for proof of owing this debt IS NOT MINE!!!!!! Please discontinue this collection proceedings immediately

Please accept this as our reply to the aforementioned complaintI have reviewed the file with the client and they have agreed to close the matter at this timeTherefore we have closed the file and returned it to them as of this date.Based on this we will consider the matter closedHowever, shoudl
you have any questions I may be reached at the below referenced numbers. *** ** *** ***Executive Recovery ManagerIACC Certified Commercial Collector*** *** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,

Please accept this as our response to the aforementioned complaintAfter reviewing the clients notes and the comments provided by Lance we are closing the file and returning it back to Dex Media as disputedNo negative reporting was made by JSD so, no removal of negative information is
required. Please feel free to contact me should there be any additional questions Regards *** ** *** ***Executive Recovery ManagerIACC Certified Commercial CollectorJSD Management IncCollege Park DriveDover, DE 19904*** *** *** ***
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Please accept this as our response to the aforementioned complaintI have reviewed the file and it appears the client (CEEL) failed to follow their protocols when entering the saleI am therefore closing the file in our office and clearing our recordsI believe this resolves the issue however
feel free to contcat me at the below indicated numbers should you have any questions
Regards
*** ** *** ***
Executive Recovery Manager
IACC Certified Commercial Collector
JSD Management Inc
College Park Drive
Dover, DE
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Please accept this as our reply to the aforementioned complaint. The individual who filed the complaint continued to utilize our clients product well after he was suppose to. Additionally, no notification of closing or sale was provided to the client as indicated in the bulk transfer act. However,...

we have discussed the matter with our client and have agreed to close the file on our end with recommendation that they may wish to seek a legal opinion as to whether they would have a case to pursue.  Based on this action and our removal from the process we will consider the matter closed. If you need to speak with me directly, I may be reached at the numbers listed below. Regards [redacted]Executive Recovery ManagerIACC Certified Commercial CollectorJSD Management Inc.1283 College Park DriveDover, DE 19904[redacted]

Please accept this as our response to the aforementioned complaint. We have reviewed the files in question and based on the information provided, we have closed and returned the accounts back to CEEL.Please feel free to contact me should there be any further questions otherwise we will consider the...

matter resolved. Regards [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  However, for the company to state that "both parties" were attempting to speak over each other and "both parties" wouldn't listen to each other is to imply that there was some sort of mutual guilt of said "both parties". I simply told the rep that I was not paying that bill and she began making snide and demeaning accusations. Even if I did become irate--which I did not whatsoever--a professional company does not resort to her immature ineffective "collection" tactics. An acknowledgment of their representative's poor phone conduct would have been appreciated rather than this talk of "both parties" not wanting to listen to each other. Her unprofessional temper was simply matched by her higher-up's unprofessional sugar-coating.I am grateful to have had my illegitimate collections account removed from their company.
 Thank you,
[redacted]

Please accept this as our response to the aforementioned complaint. After reviewing the file and the points outlined in the complaint we have determined there is not cause to continue with the collection process and have refered the account back to the client. You will not hear from us further...

regarding the matter.Please feel free to contact me shoudl you have any additional concerns[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
 
Regards,
 
[redacted]