Ford roadside assistance contracted Baul's to pick up my car and tow it to the dealerI don't know whose fault it was, but Baul's was missing some of the information it needed to pick up my carRather than contact me or Ford to get the information they were missing, Baul's just ignored it and never picked up my car
My car had a suspension issue which made it un-driveable so I called my insurance company and they chose Baul's towingBaul's towing arrived before the estimated time and called me when they were close to my locationThe truck operator was friendly and was very careful with my car since one of the wheels was not movableHe loaded and unloaded my car without causing any further damage despite the wheel being the way it wasI was very happy with the service I received
Ford roadside assistance contracted Baul's to pick up my car and tow it to the dealerI don't know whose fault it was, but Baul's was missing some of the information it needed to pick up my carRather than contact me or Ford to get the information they were missing, Baul's just ignored it and never picked up my car
My car had a suspension issue which made it un-driveable so I called my insurance company and they chose Baul's towingBaul's towing arrived before the estimated time and called me when they were close to my locationThe truck operator was friendly and was very careful with my car since one of the wheels was not movableHe loaded and unloaded my car without causing any further damage despite the wheel being the way it wasI was very happy with the service I received