I called to discuss my charges on my account, and the woman I talked to was very rudeWhen I first came on the phone she asked me for my member number, I let her know I didn't have it, because let be honest NO ONE ever doesShe then asked for my social and I gave it to her, then she told me that I need to have it when I call in and she started to read it to meThen I started to let her know why I was callingI had two dollar fees for a scheduled payment that didn't go thru over one dollarIf that dollars that they hold of my money was used it would have went thoughNow I have cancelled my account that I have had for over a year now and they have dollars of my money
I called to discuss my charges on my account, and the woman I talked to was very rudeWhen I first came on the phone she asked me for my member number, I let her know I didn't have it, because let be honest NO ONE ever doesShe then asked for my social and I gave it to her, then she told me that I need to have it when I call in and she started to read it to meThen I started to let her know why I was callingI had two dollar fees for a scheduled payment that didn't go thru over one dollarIf that dollars that they hold of my money was used it would have went thoughNow I have cancelled my account that I have had for over a year now and they have dollars of my money