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Baxter Pest Control Company, Incorporated

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Reviews Baxter Pest Control Company, Incorporated

Baxter Pest Control Company, Incorporated Reviews (4)

This company is a scam and a fraud. The man who came out to my house, I believe his name was Jon was very unprofessional and did nothing but leave one trap for a squirrel in my backyard on the steps and slapped glue paper on my walls of which the squirrel we were trying to trap could chew through. He communicated via text messages and told me to do so too. When I texted him to tell him the noise in the wall was getting louder and you could see the trap wasn't secure because the squirrel would eat the food then escape. He ignored my text messages along with no one picks up at the company when you call. When I finally spoke to him he hollered at me and eventually hung up the phone in my ear. Later that night he said he would refund my 378.00 by Monday. This happened on a Friday February 17,2016. It is now Tuesday and I don't have my money refunded and I cannot reach him by his cell phone or the company number. This is the worst business I've ever dealt with. The other major pest control companies know of him and label him a fraud and scam artist.

Review: I contracted Baxter back in Jan of 2013 to help with a major problem I had in my rental property. There was mice and roaches going wild at this house and I contacted Baxter to come out and do an examination of the problem. After about 30mins Baxter called and told me of the findings and how they can do the work today if I liked. The package I choose was a 1 year contract to exterminate the problem and find and fix the root causes of the problem. Keeping in mind their website guaranteed their work with 100%satifaction. Long story short 4 months later the problem was out of control to the point the mice where coming out even in day time. I contacted another extermination company to get a 2nd opinion and what do you know? They found 2 root causes, spent 2 and a half hours working, exterminating baiting, closing up entrance ways, ect. I cantacted Baxter right away and told them my concern and demanded HALF my money back. Even thou they did not fix the problem I know the exterminator did come out SO I told them I wanted half my money back and didn;t want there service. They told me I had to proove myself and fax things over. I did so and 4 days later never heard back from Baxter. Highly upset.Desired Settlement: Half of my payment of $1200. That is more than fair on my part.

Consumer

Response:

From: Revdex.com of Metro DC and Eastern PA <[email protected]>

Date: Wed, Apr 24, 2013 at 9:56 AM

Subject: Fwd: 432.00 reversed to customer cc.

To: [redacted]

---------- Forwarded message ----------

From: [redacted]

Date: Tue, Apr 23, 2013 at 12:07 PM

Subject: Fwd: 432.00 reversed to customer cc.

To: [email protected]

Cc: [redacted]

This is the message I woked up to this morning. Again they are not

meeting my request, how they came up with this amount I have no idea,

nor did I get a call or email about anything. Thanks

---------- Forwarded message ----------

From: [redacted]

Date: Mon, Apr 22, 2013 at 11:37 PM

Subject: 432.00 reversed to customer cc.

To: [redacted]

April 22, 2013

432.00 reversed to customer cc.

--

GOD BLESS: [redacted]

Review: Baxter Pest Control is a SCAM!!! Baxter Pest Control owes me the sum of $684.45 for breaking the contract agreement for what was suppose to be a total of six service visits to a multi unit property that I own to rid the property of mice. After being stood up twice, [redacted], a service technician and Manager at Baxter Pest Control showed up late for an appointment and was threatening and verbally abusive, telling me that I should just "shut my mouth about it". Not wanting him to enter my property under the circumstances, I asked him to leave. [redacted] then went back to the office and sent me an email, turning the tables and claiming that I was the abusive one. Several days later, over a phone conversation, we came to an agreement where I would not hold Baxter responsible for the remaining service visits owed to me if Baxter Pest Control agreed to refund %65 of my overall payment of $1,053.00, (There had been two prior service visits with poor results). An agreement was reached that I would be refunded a total of $684.45. The agreement was made on April 19th, 2013. No refund has been received to date and Baxter Pest Control has subsequently electronically blocked all avenues of communications with them. Email, blocked. Phone, blocked. I had to use other phones just to get through to their office but all of the messages that I left to please return my phone calls where ignored. It is unclear if the address listed for Baxter Pest Control is a true address for the company. When I attempted to go to the Baxter Pest Control office it turned out to be an empty lot.

This company has all of the indicators that it is not a legitimate company. I feel that I have made every attempt to contact Baxter Pest Control in order to settle the matter of the breach of contact, unpaid refund and verbal threats and been met only with blatant disregard for my satisfaction. I feel that I have been the victim of a fraudulent enterprise and that I have been cheated out of a large sum of money.Desired Settlement: A refund of $684.45 for services paid for but not rendered.

My entire family utilizes the services of Baxter Pest Control and we have done so for years. Always the same friendly people, same low cost service, and value. We all trust them.

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Description: Pest Control Services

Address: 2000 Hamilton St ste 941, Philadelphia, Pennsylvania, United States, 19130

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