Bay Area Intellectual Property

Re “Case #: [redacted] ***, [redacted] ” no refund is due at least b/c our policy that they agree to upon ordering is no refund due to our high actual costs involvedWe offered a partial refund, less $to cover the initial consultation time, case setup, and availability retainer costs (to keep our guaranteed week turn time, we had limit the number of jobs taken for months waiting for customers submission); however, this customer would not accept covering our costs on that so our discussions stopped there, given our agreed upon policy is no refundThis will be our response when we get set up in your systems

Re “Case #: [redacted]” no refund is due at least b/c our policy that they agree to upon ordering is no refund due to our high actual costs involved. We offered a partial refund, less $50 to cover the initial consultation time, case setup, and availability retainer costs (to keep our...

guaranteed 1 week turn time, we had limit the number of jobs taken for 2 months waiting for customers submission); however, this customer would not accept covering our costs on that so our discussions stopped there, given our agreed upon policy is no refund. This will be our response when we get set up in your systems.