Bay Area Movers

Hello, I remember speaking to [redacted] on the phone after the move from storage took placeShe had told me she was missing her IPADI explained to her that we always check the vehicles when they arrive back at the office each day in case a box or article was mistakenly left on the truckI explained to her that we had nothing here matching that item she was missing and that I would have to speak with the packing crew to see if they remember seeing the item, but that it had been a long time and they may not remember seeing itShe insisted that it was not misplaced, that is was stolenI explained to her that we do not have that problem with our people but I would talk to them about itI have spoken to the gentlemen that packed her, no one remembered the IPAD specifically, and all stated that no one stole anythingNo one ever hung up on [redacted] I spoke to her until the conversation was over, there must have been some kind of miscommunication if she thought I hung up on herNo one here would do thatI would love to make her happy, but replacing an item that we didn't loose, steal, or misplace doesn't seem fair to meI assure you that I never hung up on herShe told me she wasn't looking for any compensation, she just wanted to tell me about the problemI told her I would speak to the crew, and if I had any information different from what I was telling her, that I would call her backI assumed the conversation was over when I ended the call, I said good byeI am very sorry for any confusion.We do - moves per month in this areaWe do not have this problem with our crews.We do not have her IPAD, nor do we know what happened to it year agoKarl [redacted] Owner