Baymont Inn & Suites Cedar Rapids

They ran my credit card several times When I asked them about it that said they corrected the mistake but charges have been charged on my credit
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Paid for room at Baymont Inn 33rd Ave SW, Cedar Rapids on 8/27/2016; room was a smoking room, with bedspread covered in cigarate burns;unsanitary
Baymont Inn, 33rd St, Cedar Rapids, 08/27/2016; Conf #: XXXXXXXX; Acct # XXX-XXXXXX; room paid in advance; was placed on 3rd floor, smoking room Room was disgusting, filthy, reeked of smoke, bedspread covered in cigarette burns I requested a change of room from hotel clerk; who refused I sent an email to Wyndham Hotels, parent company, received no response; I wrote a letter to Wyndham Hotel corporate office; no response; I requ3est a refund of $paid to stay in this place, because no one should have to pay to stay in a room like that