Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards,
To Whom It May Concern: This letter is being written in response to [redacted] ' complaint regarding a mechanical breakdown of the Used Freightliner Mwith approximately 324,miles on the odometer He purchased the vehicle from Bayshore Ford Truck Sales, Incon April 8, [redacted] was very much aware when he purchased this high mileage used truck and that the vehicle was sold "AS lS" with no warranty expressed or implied With that being said, when [redacted] s contacted our sales department He advised [redacted] ***, hi s sales person, that h is vehicle broke down and that [redacted] s had been told , by an unknown source to us, that the vehicle had major engine damage and needed to be repaired Since the vehicle was not in our local area, and I n the best interest of customer service, our Used Truck Manager deviated from our Used Truck "AS IS" policy and explained to [redacted] to take the vehicle to a local repair facility, get the vehicle repaired and that we would contribute $toward s the repair [redacted] advised [redacted] , our Used Truck Manager, that he would be back in touch regarding the offer to contribute $towards the repair To date, we have not received a response from [redacted] would like to reiterate that we do not normally contribute to any break downs after a sale of a used truck since we very clearly state the sales are "AS I S." At this point and time, we will still extend the original offer to assist with payment of the repair for $ If I can be of any further assistance in this matter please do not hesitate to contact me at [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards,
To Whom It May Concern: This letter is being written in response to [redacted] ' complaint regarding a mechanical breakdown of the Used Freightliner Mwith approximately 324,miles on the odometer He purchased the vehicle from Bayshore Ford Truck Sales, Incon April 8, [redacted] was very much aware when he purchased this high mileage used truck and that the vehicle was sold "AS lS" with no warranty expressed or implied With that being said, when [redacted] s contacted our sales department He advised [redacted] ***, hi s sales person, that h is vehicle broke down and that [redacted] s had been told , by an unknown source to us, that the vehicle had major engine damage and needed to be repaired Since the vehicle was not in our local area, and I n the best interest of customer service, our Used Truck Manager deviated from our Used Truck "AS IS" policy and explained to [redacted] to take the vehicle to a local repair facility, get the vehicle repaired and that we would contribute $toward s the repair [redacted] advised [redacted] , our Used Truck Manager, that he would be back in touch regarding the offer to contribute $towards the repair To date, we have not received a response from [redacted] would like to reiterate that we do not normally contribute to any break downs after a sale of a used truck since we very clearly state the sales are "AS I S." At this point and time, we will still extend the original offer to assist with payment of the repair for $ If I can be of any further assistance in this matter please do not hesitate to contact me at [redacted] ***