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Bayshore Optometric Clinic

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Reviews Bayshore Optometric Clinic

Bayshore Optometric Clinic Reviews (2)

I would not recommend visiting this office after my horrible experience
My doctor requested that I have a major eye exam completed and provided me with a requisition that states the exam is covered by OHIPI decided on a whim to call this place and schedule an appointmentAfter arriving I provided the receptionist with the requisition and proceeded with the examDuring the exam the Optometrist shared some information with me and provided a prescription for glassesAs I proceeded to leave, another receptionist asked me back to the counter and requested that I pay $for the examI explained that the exam was covered as per the requisition, but she told me that nothing was found, therefore I would have to payI refusedAt this point she asked me to wait and went to the backShe then returned with another lady who demanded that I payI again explained that the exam was coveredAfter arguing with her I asked for a copy of my requisition for my recordsShe agreed, but then demanded that I return the prescription for eye glasses that was given to me by the OptometristWhen I refused, she grabbed the prescription out of my hand and threw my requisition in my faceI was extremely surprised at how unprofessional and *** this person wasI explained to her that I would be sharing my experience online and she laughedSo here I am
Since this incident I have received one call from this business to explain to me that I was indeed correct and that after checking with other collueges and offices that this particular requisition does cover the examI was told that they were not aware of this, but did not receive an apology whatsoever*** *** *** ***
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I would not recommend visiting this office after my horrible experience
My doctor requested that I have a major eye exam completed and provided me with a requisition that states the exam is covered by OHIPI decided on a whim to call this place and schedule an appointmentAfter arriving I provided the receptionist with the requisition and proceeded with the examDuring the exam the Optometrist shared some information with me and provided a prescription for glassesAs I proceeded to leave, another receptionist asked me back to the counter and requested that I pay $for the examI explained that the exam was covered as per the requisition, but she told me that nothing was found, therefore I would have to payI refusedAt this point she asked me to wait and went to the backShe then returned with another lady who demanded that I payI again explained that the exam was coveredAfter arguing with her I asked for a copy of my requisition for my recordsShe agreed, but then demanded that I return the prescription for eye glasses that was given to me by the OptometristWhen I refused, she grabbed the prescription out of my hand and threw my requisition in my faceI was extremely surprised at how unprofessional and *** this person wasI explained to her that I would be sharing my experience online and she laughedSo here I am
Since this incident I have received one call from this business to explain to me that I was indeed correct and that after checking with other collueges and offices that this particular requisition does cover the examI was told that they were not aware of this, but did not receive an apology whatsoever*** *** *** ***
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