Bayside Towing

In response to Mr***'s complaint about vehicle damage so of the list statements are incorrect or have been misunderstood. Mr*** did contact me claiming damages to his vehicle that was illegally parking on private property. His car was towed and released on the evening
of March 31st. When my driver returned to the property where his car was towed from his companion approached my truck and began banging on the windows so the outset of this wasn't good from the beginning.Mr *** called on Sunday April 2nd and I returned his call Monday when the office opened. I spoke to the driver that towed his car and he told me that there was nothing unusual about the tow and stated he did not do anything to damage Mr***'s vehicle. I asked Mr*** if he could forward me pictures of the damage he claimed and he told me he could and he did send some photos. After reviewing the pictures he sent I explained to him that from what he sent me I could not determine if the damages were caused by us. I requested we meet so I could personally view the car and that's when he explained he was not in Portland. I requested more pictures which again did not prove his claim. I never said to him as he wrote in his complaint that " he should have never had it looked at without her knowledge". And in response to his comment about my driver, I stand behind my employees 100%. My employees have always been trustworthy and honest with me and I will believe them unless they give me reason not to.Any problem that was caused by my companies or employees I would correct. I am not being liable for a problem or incident that I cannot verify for myself