B&B Mechanical

This unit was installed in the home for the previous owner; any warranty from B & B Mechanical would now be void due to the new owner having multiple companies making repairsWe have advised the customer of our rates for repairsWe have also ruled out improper installation due to proper operation before her home warranty company replaced the compressorWe will not be held accountable for other company's improper service techniques

Revdex.com:
I have been contacted by another contractor, whom I assume is a friend of Jamie at B&B because he doesn't actually work for them, and he has given us the same scheduling run-around so far. As of this present moment the job is still incomplete.
Regards,
[redacted]...

[redacted]

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and consider this complaint resolved.
Regards,
[redacted]

This unit was installed in the home for the previous owner; any warranty from B & B Mechanical would now be void due to the new owner having multiple companies making repairs. We have advised the customer of our rates for repairs. We have also ruled out improper installation due to proper...

operation before her home warranty company replaced the compressor. We will not be held accountable for other company's improper service techniques.