BB Nails

Initial Business Response /* (1000, 5, 2015/06/08) */
We apologize for any confusion, we will mail you a check for $21.00.
[redacted]confirmed via phone.
Initial Consumer Rebuttal /* (2000, 7, 2015/06/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept. It...

was what I asked for. Thank you,

Initial Business Response /* (1000, 8, 2015/09/15) */
We would be happy to offer a coupon for a luxury pedicure. We are sorry that there was such frustration, we always want our customers to be pleased with their service.
Initial Consumer Rebuttal /* (3000, 10, 2015/09/17) */
(The consumer...

indicated he/she DID NOT accept the response from the business.)
I would prefer a credit back to my back card for overcharged services. At this time, I do not plan on returning as a customer.
Thank you.
Final Business Response /* (4000, 15, 2015/10/15) */
The discounted prices of the services you received are lower priced than the student rate. We would be happy to offer a free service, however, we are unable to refund your money, the services were provided and we hope to see you again.