BBB of Minnesota and North Dakota Reviews (3)
View Photos
BBB of Minnesota and North Dakota Rating
Description: Better Business Bureaus
Address: 220 S. River Ridge Circle, Burnsville, Minnesota, United States, 55337
Phone: |
Show more...
|
Web: |
minnesota.bbb.org
|
Add contact information for BBB of Minnesota and North Dakota
Add new contacts
Review: Stop calling asking for payment before payment is due
Received a phone call from Green Tree asking "what my intent was on my property?" I said to keep it, why? She stated the mortgage was due on Aug 1, which it is, however there is a 16 day grace period. I always pay on the 15th, and have paid it that way for as long as I can remember. Bank of America sold our mortgage to Green Tree Lending in June. I called Green Tree immediately and spoke to a customer service rep, that assured me nothing would change. I was specific when I said I always pay on the 15th, they seemed fine and said no problem. It must be a problem if they are calling me on the 13th looking for payment. And was very rude and harsh.Desired Settlement: All I ask is that they don't call me until after the 17th if payment has not been made. I do have a 16 day grace period. Its in the contract.