Hello Revdex.com, After interviewing all staff members involved in this incident and reviewing our surveillance tapesIt's been determined this guest was not in fact charged $for two drinks (please review guest check below)Upon reviewing surveillance and interview all parties involved it is clear that this guest plus one who consumed alcoholic drinks with in a two hour period was heavily intoxicated and belligerentWe had a manager accompany this guest to an ATM because he's credit card was declined due to not enough fundsThere was enough funds in his account to cover $of the bill as you can see from his credit card receiptIf there is any further information you need on our behalf please do not hesitate to contact me
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Mark S [redacted] | General Manager of B.BKings NYC contacted me via e-mailHe asked several questions including requesting the physical description of management and security on the evening of May **When asked if he has a 'schedule' of managers his response was; [redacted] [redacted] [redacted] [redacted] *** [redacted] * [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Hello Revdex.com, After interviewing all staff members involved in this incident and reviewing our surveillance tapesIt's been determined this guest was not in fact charged $for two drinks (please review guest check below)Upon reviewing surveillance and interview all parties involved it is clear that this guest plus one who consumed alcoholic drinks with in a two hour period was heavily intoxicated and belligerentWe had a manager accompany this guest to an ATM because he's credit card was declined due to not enough fundsThere was enough funds in his account to cover $of the bill as you can see from his credit card receiptIf there is any further information you need on our behalf please do not hesitate to contact me
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Mark S [redacted] | General Manager of B.BKings NYC contacted me via e-mailHe asked several questions including requesting the physical description of management and security on the evening of May **When asked if he has a 'schedule' of managers his response was; [redacted] [redacted] [redacted] [redacted] *** [redacted] * [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]