BC Construction

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Better Business Bureau: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] The company has stated it would be delivered 3/2/and will be in touch to deliver Regards, [redacted]

I always take full responsibility for my work I have never had a complaint in the years I've been in business The client was not able to reach me due to cell phone difficulties which has been resolved I have contacted [redacted] and I've been to his home and fixed his land line issues The only issue left is that the [redacted] 's elevator phone is not working I have to wait until the elevator technician can give me access to the shaft so that I can install the elevator phone line to the On Q System which I now have found out is located in the hallway next to the master bedroom I am now waiting for the [redacted] 's schedule, elevator technician and my schedule to coincide The [redacted] 's did not pay for any additional work that I was responsible for My drywall subcontractor finished and I paid him in full Hopefully [redacted] knows that I am here for him and will resolve his elevator phone problems My only goal is to make [redacted] satisfied Again, I take full responsibility Sincerely, [redacted]

*** *** stated that he did reach out to the customer and they are waiting for the top to be delivered

Revdex.com:
*** *** installed the phone line today and it works fine. Thank you very much.All is well.*** ***

I always take full responsibility for my work.  I have never had a complaint in the 33 years I've been in business.  The client was not able to reach me due to cell phone difficulties which has been resolved.  I have contacted [redacted] and I've been to his home and fixed his land...

line issues.  The only issue left is that the [redacted]'s elevator phone is not working.  I have to wait until the elevator technician can give me access to the shaft so that I can install the elevator phone line to the On Q System which I now have found out is located in the hallway next to the master bedroom.  I am now waiting for the [redacted]'s schedule, elevator technician and my schedule to coincide.  The [redacted]'s did not pay for any additional work that I was responsible for.  My drywall subcontractor finished and I paid him in full.  Hopefully [redacted] knows that I am here for him and will resolve his elevator phone problems.  My only goal is to make [redacted] satisfied.  Again, I take full responsibility.   Sincerely, [redacted]

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Better Business...

Bureau:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted] The company has stated it would be delivered 3/2/15 and will be in touch to deliver.
Regards,
[redacted]

Revdex.com:
[redacted] installed the phone line today and it works fine. 
Thank you very much.
All is well.
[redacted]

I always take full responsibility for my work.  I have never had a complaint in the 33 years I've been in business.  The client was not able to reach me due to cell phone difficulties which has been resolved.  I have contacted [redacted] and I've been to his home and fixed his...

land line issues.  The only issue left is that the [redacted]'s elevator phone is not working.  I have to wait until the elevator technician can give me access to the shaft so that I can install the elevator phone line to the On Q System which I now have found out is located in the hallway next to the master bedroom.  I am now waiting for the [redacted]'s schedule, elevator technician and my schedule to coincide.  The [redacted]'s did not pay for any additional work that I was responsible for.  My drywall subcontractor finished and I paid him in full.  Hopefully [redacted] knows that I am here for him and will resolve his elevator phone problems.  My only goal is to make [redacted] satisfied.  Again, I take full responsibility.   
Sincerely,
 
[redacted]

Review: [redacted] installed a hoistway for our elevator. Part of his responsibilities was to tap into our existing phone wiring to provide emergency telephone service in the event the elevator gets stuck.In the process of doing so, he caused our land-line phone service not to work. I've tried calling and texting him (his preferred method of communication) several times to please send over the electrician to at least show me what wires he tapped into if not fix the situation. As it is, our phone will not ring (although we can call out). Our phone lines were completely operational before his work, and now they are not. Not accepting responsibility for his faulty work is not acceptable. Now that he has been paid in full, he apparently feels no responsible for his work.There was finish work he did not complete as agreed, but we hired other people to complete the work because it was so hard to get him to finish the job.However, the phone lines are a different story. I do not know what wires he tapped into.Desired Settlement: He needs to send out the electrician ([redacted]) who installed the phone line to the elevator and tapped into our house phone wiring.

Business

Response:

I always take full responsibility for my work. I have never had a complaint in the 33 years I've been in business. The client was not able to reach me due to cell phone difficulties which has been resolved. I have contacted [redacted] and I've been to his home and fixed his land line issues. The only issue left is that the [redacted]'s elevator phone is not working. I have to wait until the elevator technician can give me access to the shaft so that I can install the elevator phone line to the On Q System which I now have found out is located in the hallway next to the master bedroom. I am now waiting for the [redacted]'s schedule, elevator technician and my schedule to coincide. The [redacted]'s did not pay for any additional work that I was responsible for. My drywall subcontractor finished and I paid him in full. Hopefully [redacted] knows that I am here for him and will resolve his elevator phone problems. My only goal is to make [redacted] satisfied. Again, I take full responsibility. Sincerely, [redacted]

Consumer

Response:

[redacted] installed the phone line today and it works fine. Thank you very much.All is well.[redacted]

Review: This business is awful. It was so difficult setting up an appointment for them to come out and do the job, that it took 2 months. Often the owner would call at 6:30 am and say he would be coming over that day, despite it being late notice or request to plan in advance so I could take off of work and be there. He was also pretty rude on some calls and voicemails. With the extreme disorganization and indecency, I would not have simply left a key. I had purchased this through a local deal or I would have just called another business.When someone finally came, the paint job was pretty bad and not even worth the discounted deal I had paid for. The painter also must have stepped on the tank of my toilet instead of using a ladder, broke the porcelain tank lid, did not mention it, tried to hide it underneath a roll of toilet paper. The owner did say he would replace the lid. This was September 30, 2014, and it is currently February 3, 2015. Despite many, many, many calls to the business and hearing promises of the lid being replaced, I have not seen it nor do I think I ever will.Desired Settlement: DesiredSettlementID: Replacement

I would like the broken and promised toilet tank lid or a refund of $53.

Business

Response:

[redacted] stated that he did reach out to the customer and they are waiting for the top to be delivered.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]

I have reviewed the offer made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted] The company has stated it would be delivered 3/2/15 and will be in touch to deliver.

Regards,