BCH Residential, Maintenance & Remodeling Services, LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

TO WHOM IT MAY CONCERNI [redacted] MET MR [redacted] THROUGH THUMBTACKHOWEVER IT HASNT BEEN MONTHS I HAVE BEEN WORKING IN STAGES FOR MR [redacted] SINCE MIDDLE OF JANUARYORIGINALLY HE NEEDED WALLS SKIM COATED AND SOME PAINTING DONESO WE TALKED ABOUT THAT, THEN HE MENTIONED HOUSE HAS NO HEAT! SO STARTED OUT MR [redacted] WANTED TO GET HEAT IN THE HOUSEWE WENT BACK AND FORTH ON EVERYTHINGHONESTLY I THOUGHT HE WAS GIVING ME THE RUN AROUNDTHEN HE PROCEEDED TO TELL ME HIS STORY ABOUT LOSING EVERYTHING IN THE FLOOD AND I TOLD HIM I WAS SO SORRY TO HEAR THAT! I SAID I WOULD DO EVERYTHING POSSIBLE TO HELP! SO COUPLE WEEKS GO BY HE DECIDED TO WAIT TILL HE GOT IN TOWN TO DO THE FURNACE WORKHE WAS AFRAID SOMEONE MIGHT STEAL ITSINCE HOUSE WAS VACANT SO INSTEAD MR [redacted] WANTED ME TO REPAIR/REPLACE EXHAUST PIPES FOR HIS HOT WATER HEATERSO WHEN HE DID GET IN TOWN HE COULD TAKE HOT BATH/SHOWERHE SENT MONEY FOR ME TO GET MATERIALS AND FOR MY LABORTOOK BEFORE AND AFTER PICSTHEN HE WANTED TO GET NEW LIGHTING THROUGHOUT THE HOUSE SO WHEN HE GOT IN TOWN HE WOULD HAVE LIGHTONCE AGAIN HE SENT MONEY FOR LABOR AND MATERIALSI DID BEFORE AND AFTER PICS FOR MR [redacted] HE WAS HAPPY! THEN HE WANTED TO PROCEED WITH SKIM COATING, PAINTING, AND ATLEAST RUN THE DUCTWWORKHE DID SEND MONEY FOR EVERYTHING MENTIONEDI WANTED TO START THE SKIM COATING AND PAINTING HOWEVER WITHOUT RENTING HEATERS, TO HAVE CONSISTENT HEAT WE WAS FIGHTING A LOSING BATTLEHAS TO BE 55-IN THE HOUSE FOR PROPER APPLICATION OF PAINT, AND DRYWALL MUDPRIOR TO THIS THEY WAS A STANDOFF IN DELHI TOWNSHIP RIGHT INAREA I TRAVEL TO GET TO HIS HOUSENEWS WAS LIVE AND I SEEN ON THE NEWS HAT WAS GOING ONI INFORMED MR [redacted] AND HE SAID SAFETY FIRST! SO ANOTHER TIME COME UP TO START AND YES HAD TO LET SOME WORKERS GOUNFORTIONALLY I DISCUSSED WITH MR [redacted] ABOUT THE TEMPERATURE IN HOUSEHE THEN ASKED ME TO RUN DUCTWORK THIS WAS ALL WITHIN A WEEK AND HALFI FINALLY TOLD HIM THINK ITS BEST I WALK AWAYFROM THIS WORK AND I WOULD REFUND HIS MONEYNO HARD FEELINGS, I DID SEND NEXT DAY MAIL! APPARENTLY HE HAD A COMPLAINT BEFORE HE RECIEVED THE MAILIM SORRY ABOUT ANY CONFUSIONHOWEVER I HAVE NOT GOT WHERE IM AT FROM TRYING TO SCAM PEOPLE!!! NOT MY WAY OF DOING BUSINESSI WORK MY BUTT OFF AND I THINK ITS SAD SOMEONE WOULD MAKE A ACCUSATIONTOOK ME BY SUPRISE I WISH MR [redacted] NOTHING BUT THE BEST! AND ANYTIME WORK IS DONE A SIGNED CONTRACT IS GENERATED TO PROTECT EVERYONETHANKS FOR EVERYTHINGONCE AGAINSINCERLY [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I have read the response of Mr [redacted] and he is leaving a lot outHe's only telling how things was suppose to goWe had a signed contract to do renovations and he wanted me to send him money to buy materials and pay his menWe talked about the situation and I felt that it was best to do the project in phases because he was always telling me how he had to go in the eveningsYes I did want to drive in town and wanted to do the job according to the order of importanceI need to see in the houseHowever, he gave me so many excuses on why he couldn't do or go to the houseI figured that he was working on another job and needed a few days to complete another job, so I didn't worry about itWhen he got the bulk of my money, he gave me more and more excuses and I still have not been refundedHe never completed the second phase of workMy hope was when he and his crew go in they can do everything while they are thereBut he never completed itAnd he said that he would send my money back next day air and I never received it2,dollars to run ductwork and he gave me every excuse in the book until I asked for my money back and I never got itThe scam is, if a job is to be done in phases, get the smaller job done to get to the bigger portion of the money and skip town so to speakThis is a internet scam

Business said he got things taken care of with the customer over the weekendBusiness has wired the money to the customer

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

To Whom it May Concern.. I'm not Sure What To Say About What Mr [redacted] is Saying. It Was His Idea to Do in Stages I Was Doing What He Asked. [redacted] You Know I Apologized for Having to Walk Away From the last Stage of Work! I Was Short Handed and I Knew I Wouldn't Be Able to Get Done in a Timely Manner! You Said You Understand Things Happen. Wish Me Luck Etc.. I Wanted to Do All Your Remodel Needs Unfortunately that Didn't Work Out! Not Sure Why Harder I Work. Someone tries to tear Me Down! I'm not a Accredited Business with Revdex.com for being a Scam! I'm not Well Established Contractor with Thumbtack for last 2 Years for being a Scam! I'm not Licensed, Bonded, & Insured for being a Scam! I went to Electrical School for 4 years. 2 Years for HVAC, and 1year for Plumbing.. Been doing Quality Craftsmenship for years. I have worked with out of state banks, on foreclosures, investors out of town! And Real Estate Agents for years and have good regular Customer Base that I been working with for Years! I have never had a Problem. Mr [redacted] I Did Send Your Refund next Day Mail Was Supposed to Reach Mr [redacted] by 3pm on the 2/8/2017 I have receipts, Honestly don't know what happened?! But I assure you Mr [redacted] I will find out! I want You 100% Refunded!! It's your Money not mine I wasn't Raised that way! I will make sure I check into what happened. And I will Make sure your informed! I'm just trying to get Mr [redacted] Refunded ASAP! I'm not a Scammer I Swear on everything in Me. I Work everyday hours upon hours wouldn't ever ever Scam anyone. I Was Scammed last year over $4500 not pleasant experience!! Homeowners and True Honest Contractors need to be Protected. I see shady all the time out working with no Insurance, not registered, no license, etc. Have a Nice Day!Sincerely.[redacted]e Why The Harder I Work The More Someone Ttys to Tear it Down.

TO WHOM IT MAY CONCERN.. I [redacted] MET MR [redacted] THROUGH THUMBTACK. HOWEVER IT  HASNT BEEN 4 MONTHS I HAVE BEEN WORKING IN STAGES FOR MR [redacted] SINCE MIDDLE OF JANUARY. ORIGINALLY HE NEEDED WALLS SKIM COATED AND SOME PAINTING DONE. SO WE TALKED ABOUT THAT, THEN HE MENTIONED HOUSE HAS NO...

HEAT! SO STARTED OUT MR [redacted] WANTED TO GET HEAT IN THE HOUSE. WE WENT BACK AND FORTH ON EVERYTHING. HONESTLY I THOUGHT HE WAS GIVING ME THE RUN AROUND. THEN HE PROCEEDED TO TELL ME HIS STORY ABOUT LOSING EVERYTHING IN THE FLOOD AND I TOLD HIM I WAS SO SORRY TO HEAR THAT! I SAID I WOULD DO EVERYTHING POSSIBLE TO HELP! SO COUPLE WEEKS GO BY HE DECIDED TO WAIT TILL HE GOT IN TOWN TO DO THE FURNACE WORK. HE WAS AFRAID SOMEONE MIGHT STEAL IT.. SINCE HOUSE WAS VACANT.  SO INSTEAD MR [redacted] WANTED ME TO REPAIR/REPLACE EXHAUST PIPES FOR HIS HOT WATER HEATER. SO WHEN HE DID GET IN TOWN HE COULD TAKE HOT BATH/SHOWER. HE SENT MONEY FOR ME TO GET MATERIALS AND FOR MY LABOR. TOOK BEFORE AND AFTER PICS.. THEN HE WANTED TO GET NEW LIGHTING THROUGHOUT THE HOUSE SO WHEN HE GOT IN TOWN HE WOULD HAVE LIGHT. ONCE AGAIN HE SENT MONEY FOR LABOR AND MATERIALS. I DID BEFORE AND AFTER PICS FOR MR [redacted] HE WAS HAPPY! THEN HE WANTED TO PROCEED WITH SKIM COATING, PAINTING, AND ATLEAST RUN THE DUCTWWORK. HE DID SEND MONEY FOR EVERYTHING MENTIONED. I WANTED TO START THE SKIM COATING AND PAINTING HOWEVER WITHOUT RENTING HEATERS, TO HAVE CONSISTENT HEAT WE WAS FIGHTING A LOSING BATTLE. HAS TO BE 55-60 IN THE HOUSE FOR PROPER APPLICATION OF PAINT, AND DRYWALL MUD. PRIOR TO THIS THEY WAS A STANDOFF IN DELHI TOWNSHIP RIGHT INAREA I TRAVEL TO GET TO HIS HOUSE. 19 NEWS WAS LIVE AND I SEEN ON THE NEWS HAT WAS GOING ON.. I INFORMED MR [redacted] AND HE SAID SAFETY FIRST! SO ANOTHER TIME COME UP TO START AND YES HAD TO LET SOME WORKERS GO. UNFORTIONALLY I DISCUSSED WITH MR [redacted] ABOUT THE TEMPERATURE IN HOUSE. HE THEN ASKED ME TO RUN DUCTWORK THIS WAS ALL WITHIN A WEEK AND HALF. I FINALLY TOLD HIM THINK ITS BEST I WALK AWAYFROM THIS WORK AND I WOULD REFUND HIS MONEY. NO HARD FEELINGS, I DID SEND NEXT DAY MAIL! APPARENTLY HE HAD A COMPLAINT BEFORE HE RECIEVED THE MAIL. IM SORRY ABOUT ANY CONFUSION. HOWEVER I HAVE NOT GOT WHERE IM AT FROM TRYING TO SCAM PEOPLE!!! NOT MY WAY OF DOING BUSINESS. I WORK MY BUTT OFF AND I THINK ITS SAD SOMEONE WOULD MAKE A FALSE ACCUSATION. TOOK ME BY SUPRISE I WISH MR [redacted] NOTHING BUT THE BEST! AND ANYTIME WORK IS DONE A SIGNED CONTRACT IS GENERATED TO PROTECT EVERYONE. THANKS FOR EVERYTHINGONCE AGAIN. SINCERLY[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]. I have read the response of Mr. [redacted] and he is leaving a lot out. He's only telling how things was suppose to go. We had a signed contract to do renovations and he wanted me to send him money to buy materials and pay his men. We talked about the situation and I felt that it was best to do the project in phases because he was always telling me how he had to go in the evenings. Yes I did want to drive in town and wanted to do the job according to the order of importance. I need to see in the house. However, he gave me so many excuses on why he couldn't do or go to the house. I figured that he was working on another job and needed a few days to complete another job, so I didn't worry about it. When he got the bulk of my money, he gave me more and more excuses and I still have not been refunded. He never completed the second phase of work. My hope was when he and his crew go in they can do everything while they are there. But he never completed it. And he said that he would send my money back next day air and I never received it. 2,500 dollars to run ductwork and he gave me every excuse in the book until I asked for my money back and I never got it. The scam is, if a job is to be done in phases, get the smaller job done to get to the bigger portion of the money and skip town so to speak. This is a internet scam.