BCS Tires & Lifts

Mr [redacted] came to us for new tires on September 7th and we installed them on September 8th He mentioned that he had gone to or shops around town, telling us that Mr [redacted] was a very particular man and to be extremely careful with his wheelsWe even went so far as to have a manager supervise the work on Mr [redacted] vehicle to ensure there would be no issuesAfter we put the tires on, Mr [redacted] complained that we scratched three of his wheels, and asked us to replace them, which would have costed far more than $The scratches on Mr [redacted] wheels were consistent with damage done by highway hazards such as rocks and debrisThere was no damage consistent with a tire machine or even with dropping a wheelAdditionally, all of the pieces of our tire changing machine that touch the wheel are plastic, and could not have scratched the wheelFor these reasons, we declined Mr [redacted] request to replace his wheels

Mr. [redacted] came to us for 4 new tires on September 7th 2016 and we installed them on September 8th 2016. He mentioned that he had gone to 5 or 6 shops around town, telling us that Mr. [redacted] was a very particular man and to be extremely careful with his wheels. We even went so far as to have a...

manager supervise the work on Mr. [redacted] vehicle to ensure there would be no issues. After we put the tires on, Mr. [redacted] complained that we scratched three of his wheels, and asked us to replace them, which would have costed far more than $150. The scratches on Mr. [redacted] wheels were consistent with damage done by highway hazards such as rocks and debris. There was no damage consistent with a tire machine or even with dropping a wheel. Additionally, all of the pieces of our tire changing machine that touch the wheel are plastic, and could not have scratched the wheel. For these reasons, we declined Mr. [redacted] request to replace his wheels.