BCS

First let me state that we have not received any funds from Mr [redacted] for this projectThere is no documentation that Mr [redacted] ’s insurance company approved a roof replacement for $ Mr [redacted] hired an attorney to litigate on his behalf with the insurance company and the insurance company offered a settlement that Mr [redacted] accepted We understand Mr [redacted] ’s frustration as his attorney was unable to recover the full amount to replace the full roof The insurance company approved a part of the roof replacement and we are prepared to do that work for Mr [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I do not have any document or correspondence from the insurance company that approves a part of the roof replacement.  If ACT Exteriors has one please share it with me. The scope of the roof work has always been the full roof replacement.  Per my contract with ACT Exteriors, if they can not do the work of the full roof replacement then they cancel their contracts with no payments. Since they can not do the full roof replacement, I need them to follow their contract, consider the contract canceled and endorse the check so that we can use that money to fix the other damage caused by the hail storm. We litigated for more than just a roof replacement. We litigated for the damage to the paint on the house, the internal drywall damage cause by the skylight breaking in the master bathroom, damage to the exteriors window sun screens, hot tub cover, and Solar Tube damage in one of the bedrooms. 
Regards,
[redacted]

First let me state that we have not received any funds from Mr. [redacted] for this project. There is no documentation that Mr. [redacted]’s insurance company approved a roof replacement for $13072.49.  Mr. [redacted] hired an attorney to litigate on his behalf with the insurance company and the...

insurance company offered a settlement that Mr. [redacted] accepted.  We understand Mr. [redacted]’s frustration as his attorney was unable to recover the full amount to replace the full roof.  The insurance company approved a part of the roof replacement and we are prepared to do that work for Mr. [redacted].