Nightmare! They came recommended by a plumbing wholesaler contactWe paid most of the job up front trusting the recommendationThe were to install a complete boiler heating system (boiler, pumps, hot water heater, etc.)After DHL Mechanical received our payment the nightmare beganThe started a week late (the whole time we without heat) and still hadn't competed the install weeks laterHis manpower situation was so bad he was going to have his wife come and help himIt's important to note that DHL Mechanical is just [redacted] working out of his basementHe would come at 11-noon some days, others not at allWhen we strongly requested they at least get some heat working before some relatives came to visit, the owner ( [redacted] ***) became aggressive saying "you are going to stay home from work and talk to me face to face." They did get some heat working but worked until midnight one evening and a.mthe next (woke up both my wife and I as well as our month old with all the banging)Horribly unprofessionalAfter completing most of the install we had the following problems: When they wired the boiler system, the interfered with our lighting system so that some of our outdoor lights and indoor switches don't work Damaged the wiring to our central vac so that it doesn't work Damaged a heat pump in our 3rd car garage It takes minutes in the kitchen and master bathroom to get hot waterWe didn't have this problem with our old heating system Boiler shuts down repeatedly with "Low Airflow" errors causing our home to have erratic heat in rooms When we asked him to fix these items, he became very aggressive, claimed that these damaged items were not his fault and demanded more money to finish the job [redacted] We then terminated his services and have been forced to deal with the boiler company direct, hire a new plumber and electrician to finish the jobSince then he has continually badgered us and sent fabricated invoices and demanding we pay him more moneyAll we can say is that this was an absolute nightmare and anyone considering hiring him should beware! [redacted] does nice detailed work, but has a rather poor work ethic and therefore does not start / complete a jobHis customer service is probably the worst we have ever experienced in our lives! We sincerely hope that no one has endure such a fiasco
Nightmare! They came recommended by a plumbing wholesaler contactWe paid most of the job up front trusting the recommendationThe were to install a complete boiler heating system (boiler, pumps, hot water heater, etc.)After DHL Mechanical received our payment the nightmare beganThe started a week late (the whole time we without heat) and still hadn't competed the install weeks laterHis manpower situation was so bad he was going to have his wife come and help himIt's important to note that DHL Mechanical is just *** working out of his basementHe would come at 11-noon some days, others not at allWhen we strongly requested they at least get some heat working before some relatives came to visit, the owner (*** ***) became aggressive saying "you are going to stay home from work and talk to me face to face." They did get some heat working but worked until midnight one evening and a.mthe next (woke up both my wife and I as well as our month old with all the banging)Horribly unprofessionalAfter completing most of the install we had the following problems:
When they wired the boiler system, the interfered with our lighting system so that some of our outdoor lights and indoor switches don't work
Damaged the wiring to our central vac so that it doesn't work
Damaged a heat pump in our 3rd car garage
It takes minutes in the kitchen and master bathroom to get hot waterWe didn't have this problem with our old heating system
Boiler shuts down repeatedly with "Low Airflow" errors causing our home to have erratic heat in rooms
When we asked him to fix these items, he became very aggressive, claimed that these damaged items were not his fault and demanded more money to finish the job*** *** *** We then terminated his services and have been forced to deal with the boiler company direct, hire a new plumber and electrician to finish the jobSince then he has continually badgered us and sent fabricated invoices and demanding we pay him more moneyAll we can say is that this was an absolute nightmare and anyone considering hiring him should beware! *** does nice detailed work, but has a rather poor work ethic and therefore does not start / complete a jobHis customer service is probably the worst we have ever experienced in our lives! We sincerely hope that no one has endure such a fiasco
Nightmare! They came recommended by a plumbing wholesaler contact. We paid most of the job up front trusting the recommendation. The were to install a complete boiler heating system (boiler, pumps, hot water heater, etc.). After DHL Mechanical received our payment the nightmare began. The started a week late (the whole time we without heat) and still hadn't competed the install 3 weeks later. His manpower situation was so bad he was going to have his wife come and help him. It's important to note that DHL Mechanical is just [redacted] working out of his basement. He would come at 11-12 noon some days, others not at all. When we strongly requested they at least get some heat working before some relatives came to visit, the owner ([redacted]) became aggressive saying "you are going to stay home from work and talk to me face to face." They did get some heat working but worked until midnight one evening and 3 a.m. the next (woke up both my wife and I as well as our 9 month old with all the banging). Horribly unprofessional. After completing most of the install we had the following problems:
1. When they wired the boiler system, the interfered with our lighting system so that some of our outdoor lights and indoor switches don't work.
2. Damaged the wiring to our central vac so that it doesn't work.
3. Damaged a heat pump in our 3rd car garage.
4. It takes 5 minutes in the kitchen and master bathroom to get hot water. We didn't have this problem with our old heating system.
5. Boiler shuts down repeatedly with "Low Airflow" errors causing our home to have erratic heat in rooms.
When we asked him to fix these items, he became very aggressive, claimed that these damaged items were not his fault and demanded more money to finish the job. [redacted] We then terminated his services and have been forced to deal with the boiler company direct, hire a new plumber and electrician to finish the job. Since then he has continually badgered us and sent fabricated invoices and demanding we pay him more money. All we can say is that this was an absolute nightmare and anyone considering hiring him should beware! [redacted] does nice detailed work, but has a rather poor work ethic and therefore does not start / complete a job. His customer service is probably the worst we have ever experienced in our lives! We sincerely hope that no one has endure such a fiasco.
Nightmare! They came recommended by a plumbing wholesaler contact. We paid most of the job up front trusting the recommendation. The were to install a complete boiler heating system (boiler, pumps, hot water heater, etc.). After DHL Mechanical received our payment the nightmare began. The started a week late (the whole time we without heat) and still hadn't competed the install 3 weeks later. His manpower situation was so bad he was going to have his wife come and help him. It's important to note that DHL Mechanical is just [redacted] working out of his basement. He would come at 11-12 noon some days, others not at all. When we strongly requested they at least get some heat working before some relatives came to visit, the owner ([redacted]) became aggressive saying "you are going to stay home from work and talk to me face to face." They did get some heat working but worked until midnight one evening and 3 a.m. the next (woke up both my wife and I as well as our 9 month old with all the banging). Horribly unprofessional. After completing most of the install we had the following problems:
1. When they wired the boiler system, the interfered with our lighting system so that some of our outdoor lights and indoor switches don't work.
2. Damaged the wiring to our central vac so that it doesn't work.
3. Damaged a heat pump in our 3rd car garage.
4. It takes 5 minutes in the kitchen and master bathroom to get hot water. We didn't have this problem with our old heating system.
5. Boiler shuts down repeatedly with "Low Airflow" errors causing our home to have erratic heat in rooms.
When we asked him to fix these items, he became very aggressive, claimed that these damaged items were not his fault and demanded more money to finish the job. [redacted] We then terminated his services and have been forced to deal with the boiler company direct, hire a new plumber and electrician to finish the job. Since then he has continually badgered us and sent fabricated invoices and demanding we pay him more money. All we can say is that this was an absolute nightmare and anyone considering hiring him should beware! [redacted] does nice detailed work, but has a rather poor work ethic and therefore does not start / complete a job. His customer service is probably the worst we have ever experienced in our lives! We sincerely hope that no one has endure such a fiasco.
Nightmare! They came recommended by a plumbing wholesaler contact. We paid most of the job up front trusting the recommendation. The were to install a complete boiler heating system (boiler, pumps, hot water heater, etc.). After DHL Mechanical received our payment the nightmare began. The started a week late (the whole time we without heat) and still hadn't competed the install 3 weeks later. His manpower situation was so bad he was going to have his wife come and help him. It's important to note that DHL Mechanical is just [redacted] working out of his basement. He would come at 11-12 noon some days, others not at all. When we strongly requested they at least get some heat working before some relatives came to visit, the owner ([redacted]) became aggressive saying "you are going to stay home from work and talk to me face to face." They did get some heat working but worked until midnight one evening and 3 a.m. the next (woke up both my wife and I as well as our 9 month old with all the banging). Horribly unprofessional. After completing most of the install we had the following problems:
1. When they wired the boiler system, the interfered with our lighting system so that some of our outdoor lights and indoor switches don't work.
2. Damaged the wiring to our central vac so that it doesn't work.
3. Damaged a heat pump in our 3rd car garage.
4. It takes 5 minutes in the kitchen and master bathroom to get hot water. We didn't have this problem with our old heating system.
5. Boiler shuts down repeatedly with "Low Airflow" errors causing our home to have erratic heat in rooms.
When we asked him to fix these items, he became very aggressive, claimed that these damaged items were not his fault and demanded more money to finish the job. [redacted] We then terminated his services and have been forced to deal with the boiler company direct, hire a new plumber and electrician to finish the job. Since then he has continually badgered us and sent fabricated invoices and demanding we pay him more money. All we can say is that this was an absolute nightmare and anyone considering hiring him should beware! [redacted] does nice detailed work, but has a rather poor work ethic and therefore does not start / complete a job. His customer service is probably the worst we have ever experienced in our lives! We sincerely hope that no one has endure such a fiasco.
Nightmare! They came recommended by a plumbing wholesaler contactWe paid most of the job up front trusting the recommendationThe were to install a complete boiler heating system (boiler, pumps, hot water heater, etc.)After DHL Mechanical received our payment the nightmare beganThe started a week late (the whole time we without heat) and still hadn't competed the install weeks laterHis manpower situation was so bad he was going to have his wife come and help himIt's important to note that DHL Mechanical is just [redacted] working out of his basementHe would come at 11-noon some days, others not at allWhen we strongly requested they at least get some heat working before some relatives came to visit, the owner ( [redacted] ***) became aggressive saying "you are going to stay home from work and talk to me face to face." They did get some heat working but worked until midnight one evening and a.mthe next (woke up both my wife and I as well as our month old with all the banging)Horribly unprofessionalAfter completing most of the install we had the following problems: When they wired the boiler system, the interfered with our lighting system so that some of our outdoor lights and indoor switches don't work Damaged the wiring to our central vac so that it doesn't work Damaged a heat pump in our 3rd car garage It takes minutes in the kitchen and master bathroom to get hot waterWe didn't have this problem with our old heating system Boiler shuts down repeatedly with "Low Airflow" errors causing our home to have erratic heat in rooms When we asked him to fix these items, he became very aggressive, claimed that these damaged items were not his fault and demanded more money to finish the job [redacted] We then terminated his services and have been forced to deal with the boiler company direct, hire a new plumber and electrician to finish the jobSince then he has continually badgered us and sent fabricated invoices and demanding we pay him more moneyAll we can say is that this was an absolute nightmare and anyone considering hiring him should beware! [redacted] does nice detailed work, but has a rather poor work ethic and therefore does not start / complete a jobHis customer service is probably the worst we have ever experienced in our lives! We sincerely hope that no one has endure such a fiasco
Nightmare! They came recommended by a plumbing wholesaler contactWe paid most of the job up front trusting the recommendationThe were to install a complete boiler heating system (boiler, pumps, hot water heater, etc.)After DHL Mechanical received our payment the nightmare beganThe started a week late (the whole time we without heat) and still hadn't competed the install weeks laterHis manpower situation was so bad he was going to have his wife come and help himIt's important to note that DHL Mechanical is just *** working out of his basementHe would come at 11-noon some days, others not at allWhen we strongly requested they at least get some heat working before some relatives came to visit, the owner (*** ***) became aggressive saying "you are going to stay home from work and talk to me face to face." They did get some heat working but worked until midnight one evening and a.mthe next (woke up both my wife and I as well as our month old with all the banging)Horribly unprofessionalAfter completing most of the install we had the following problems:
When they wired the boiler system, the interfered with our lighting system so that some of our outdoor lights and indoor switches don't work
Damaged the wiring to our central vac so that it doesn't work
Damaged a heat pump in our 3rd car garage
It takes minutes in the kitchen and master bathroom to get hot waterWe didn't have this problem with our old heating system
Boiler shuts down repeatedly with "Low Airflow" errors causing our home to have erratic heat in rooms
When we asked him to fix these items, he became very aggressive, claimed that these damaged items were not his fault and demanded more money to finish the job*** *** *** We then terminated his services and have been forced to deal with the boiler company direct, hire a new plumber and electrician to finish the jobSince then he has continually badgered us and sent fabricated invoices and demanding we pay him more moneyAll we can say is that this was an absolute nightmare and anyone considering hiring him should beware! *** does nice detailed work, but has a rather poor work ethic and therefore does not start / complete a jobHis customer service is probably the worst we have ever experienced in our lives! We sincerely hope that no one has endure such a fiasco
Nightmare! They came recommended by a plumbing wholesaler contact. We paid most of the job up front trusting the recommendation. The were to install a complete boiler heating system (boiler, pumps, hot water heater, etc.). After DHL Mechanical received our payment the nightmare began. The started a week late (the whole time we without heat) and still hadn't competed the install 3 weeks later. His manpower situation was so bad he was going to have his wife come and help him. It's important to note that DHL Mechanical is just [redacted] working out of his basement. He would come at 11-12 noon some days, others not at all. When we strongly requested they at least get some heat working before some relatives came to visit, the owner ([redacted]) became aggressive saying "you are going to stay home from work and talk to me face to face." They did get some heat working but worked until midnight one evening and 3 a.m. the next (woke up both my wife and I as well as our 9 month old with all the banging). Horribly unprofessional. After completing most of the install we had the following problems:
1. When they wired the boiler system, the interfered with our lighting system so that some of our outdoor lights and indoor switches don't work.
2. Damaged the wiring to our central vac so that it doesn't work.
3. Damaged a heat pump in our 3rd car garage.
4. It takes 5 minutes in the kitchen and master bathroom to get hot water. We didn't have this problem with our old heating system.
5. Boiler shuts down repeatedly with "Low Airflow" errors causing our home to have erratic heat in rooms.
When we asked him to fix these items, he became very aggressive, claimed that these damaged items were not his fault and demanded more money to finish the job. [redacted] We then terminated his services and have been forced to deal with the boiler company direct, hire a new plumber and electrician to finish the job. Since then he has continually badgered us and sent fabricated invoices and demanding we pay him more money. All we can say is that this was an absolute nightmare and anyone considering hiring him should beware! [redacted] does nice detailed work, but has a rather poor work ethic and therefore does not start / complete a job. His customer service is probably the worst we have ever experienced in our lives! We sincerely hope that no one has endure such a fiasco.
Nightmare! They came recommended by a plumbing wholesaler contact. We paid most of the job up front trusting the recommendation. The were to install a complete boiler heating system (boiler, pumps, hot water heater, etc.). After DHL Mechanical received our payment the nightmare began. The started a week late (the whole time we without heat) and still hadn't competed the install 3 weeks later. His manpower situation was so bad he was going to have his wife come and help him. It's important to note that DHL Mechanical is just [redacted] working out of his basement. He would come at 11-12 noon some days, others not at all. When we strongly requested they at least get some heat working before some relatives came to visit, the owner ([redacted]) became aggressive saying "you are going to stay home from work and talk to me face to face." They did get some heat working but worked until midnight one evening and 3 a.m. the next (woke up both my wife and I as well as our 9 month old with all the banging). Horribly unprofessional. After completing most of the install we had the following problems:
1. When they wired the boiler system, the interfered with our lighting system so that some of our outdoor lights and indoor switches don't work.
2. Damaged the wiring to our central vac so that it doesn't work.
3. Damaged a heat pump in our 3rd car garage.
4. It takes 5 minutes in the kitchen and master bathroom to get hot water. We didn't have this problem with our old heating system.
5. Boiler shuts down repeatedly with "Low Airflow" errors causing our home to have erratic heat in rooms.
When we asked him to fix these items, he became very aggressive, claimed that these damaged items were not his fault and demanded more money to finish the job. [redacted] We then terminated his services and have been forced to deal with the boiler company direct, hire a new plumber and electrician to finish the job. Since then he has continually badgered us and sent fabricated invoices and demanding we pay him more money. All we can say is that this was an absolute nightmare and anyone considering hiring him should beware! [redacted] does nice detailed work, but has a rather poor work ethic and therefore does not start / complete a job. His customer service is probably the worst we have ever experienced in our lives! We sincerely hope that no one has endure such a fiasco.
Nightmare! They came recommended by a plumbing wholesaler contact. We paid most of the job up front trusting the recommendation. The were to install a complete boiler heating system (boiler, pumps, hot water heater, etc.). After DHL Mechanical received our payment the nightmare began. The started a week late (the whole time we without heat) and still hadn't competed the install 3 weeks later. His manpower situation was so bad he was going to have his wife come and help him. It's important to note that DHL Mechanical is just [redacted] working out of his basement. He would come at 11-12 noon some days, others not at all. When we strongly requested they at least get some heat working before some relatives came to visit, the owner ([redacted]) became aggressive saying "you are going to stay home from work and talk to me face to face." They did get some heat working but worked until midnight one evening and 3 a.m. the next (woke up both my wife and I as well as our 9 month old with all the banging). Horribly unprofessional. After completing most of the install we had the following problems:
1. When they wired the boiler system, the interfered with our lighting system so that some of our outdoor lights and indoor switches don't work.
2. Damaged the wiring to our central vac so that it doesn't work.
3. Damaged a heat pump in our 3rd car garage.
4. It takes 5 minutes in the kitchen and master bathroom to get hot water. We didn't have this problem with our old heating system.
5. Boiler shuts down repeatedly with "Low Airflow" errors causing our home to have erratic heat in rooms.
When we asked him to fix these items, he became very aggressive, claimed that these damaged items were not his fault and demanded more money to finish the job. [redacted] We then terminated his services and have been forced to deal with the boiler company direct, hire a new plumber and electrician to finish the job. Since then he has continually badgered us and sent fabricated invoices and demanding we pay him more money. All we can say is that this was an absolute nightmare and anyone considering hiring him should beware! [redacted] does nice detailed work, but has a rather poor work ethic and therefore does not start / complete a job. His customer service is probably the worst we have ever experienced in our lives! We sincerely hope that no one has endure such a fiasco.