B&D Roofing

contract for roof stated job to be done on date of Friday, June 10th. Job was $6500 and roofer requested 50% deposit of $3200, which I later found out is illegal in Massachusetts (supposed to be no more than 1/3 deposit). Roofer was unavailable by phone until two days before job at which time he told me he would not be able to do the job on June 10th since he was recently on vacation in Florida and was "behind", even though the contract was signed around six weeks before. He said he could do it the next day of June 11th, but it rained. After that, the window of opportunity for doing our roof when my family (with two young children) was not in town had closed and I told him I wanted my check for $3200 returned/refunded. He told me he would return the "stock" material ("which should not be a problem") and then get back to me in three days or so to let me know when he would drop by my check. He never got back to me and did not return repeated phone calls from me as he remained inaccessible by phone (cell number of ###-###-####). This is totally unprofessional and unethical behavior and he has my money for services not rendered.

On June 15, 2011, a contract was entered into with B&D Roofing, Mr. [redacted], who is a state licensed contractor, to remove and install a roof on our home on friday, July 1, 2011. A check deposit in the amount of $3,000.00 dollars was given to Mr. [redacted] at that time. I contacted and briefly spoke with Mr. [redacted] on Thursday, June 30, 2011 in an attempt to confirm the arrival time for work to start. Mr. [redacted] indicated that he could not hear me and that he would call me back in 5 minutes, which he never did. I called again an hour later, and my call was not answered. (my phone number does appear on his caller ID). When my husband arrived home, he to called Mr. [redacted] and got his voice mail to which he left a message. His called was not returned either. We called Mr. [redacted] several times today, friday, July 1, 2011 and our calls are immediately sent to his voice mail box which gives a message indicating that his message box is full and cannot accept any messages. Mr. [redacted] has made no attempt to notify us or returned any of our phone calls. He has cashed the $3,000.00 dollar check given to him on June 15, 2011, but did not perform the work for which he was contracted to do.