Best Freeman Reviews (%countItem)
Best Freeman Rating
Address: 2180 Satellite Blvd STE 400, Duluth, Georgia, United States, 30097-4927
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Free driving glasses for Shipping $1.95 and was charged $58.75. Called and was told I purchased a membership which I did Not. would not refund money.
3/28/2020 I purchased Free Driving glasses pay shipping only $1.95 When I contacted Fitfreeman XXX-XXX-XXXX I was told that I had purchased a year membership. I did not agree to any membership . I called my Credit card company and they refunded but then put it back on my bill. This company is also known as the Cooler Place. I just want my money back. I finally got the glasses 8/7/20.
I have been scammed. Hope you can help me. I see on the Revdex.com reports that they have done this to many other people.
Refund of $56.80 and total cancellation of any supposed membership.
Hi ***,
We regret that we have to go through this until now. I have personally checked your order details and have seen that you already filed a dispute with your bank and the amount was credited to your account a few months ago.
If in case you want us to proceed with a refund, we advise you to cancel the bank dispute so we can help you with it. If you choose to do so, please send us any document that proves the dispute cancellation thru our email.
Don't hesitate to reach us if you have other questions.
Warm regards,
Louise
From: ***
Sent: Friday, August 14, XXXX X:XX AM
To: ***
Subject: Re: Revdex.com Complaint Case# *** (Ref#XX-XXXXXXXX-XXXXXXXX-X-XXX)
Thank you for your help the company has refunded my money.
Order just the Nano tape not for any membership which was misleading. I want my money back into my account.
I order the Nano Tape on Aug 5th and 83.50 was taken out of my account. I have the invoice number if necessary. Please refund my money.
Send my money back now.
Hi ***,
We apologize for the misunderstanding about the VIP Membership Fee. It gives you access to all our products plus substantial discounts. It is found in our Terms of Service on the site where you ordered. There is an opt in window upon checkout.
As we take your concern very seriously, I have personally reviewed the details of your order. I have seen that you have reached us last August 7th and you have talked to our Customer Support Specialist. Upon listening to the call recording and checking the notes, you have agreed to be refunded 50% for $40.78 and still take advantage of the VIP Membership and its privileges.
Please don't hesitate to reach us for further questions and other concerns.
All the best,
Louise ***
Supervisor
Ordered a roll of "nano tape" priced at 1.95. They charged my credit card with 83.99. I am disputing the payment on the charge and cancelled the card.
Refund my 83.99
83.99
Disputing the $83.50 membership fee charged to my account.
Facebook post was for "Free peelers". Pay shipping and handling only. Invoice that came up was for $1.95 shipping and handling only. At no time did I accept/approve a one year membership. Only became aware this was a "membership" when charge of $83.50 appeared on my account as pre authorized and I called the phone number XXX-XXX-XXXX. Information on my bank account is "FITFREEMANXXXXXXXXXX LOC:XXX-XXXXXXX". I viewed this facebook post about 3:45 pm on 7/1/2020. When I did not receive an email confirming my order, I checked my bank account for activity. I immediately called the phone number shown to request cancellation of any order including order placed and membership charge. Phone contact was made same day 7/1/2020 at about 4:15 pm. I was told that the order and membership could not be cancelled and that I had agreed to it. I have contacted my bank to try and get credit for the charges but the Revdex.com needs to be aware of what this company is doing.
I am requesting the $83.50 membership fee be credited back to my account.
I purchased a product called Nano Magic tape for $1.95 but once I check my bank account it was debited for $59.49. From my understanding it was $1.95 which was in my account. The $59.54 overdrawn my account. I called their customer service and was told the $57.00 was for a fee to become a member which I don't recall reading. The representative refunded me my $57.00 back to my account. I received a email that this was done but the problem for me is when I replied to the email the email was not accepted.
Product_Or_Service: Nano Magic Tape
Order_Number: BBXXXXXXA6
No settlement requested - for The adverstising of the product for $1.95 is misleading and will cause others confusion and time trying to recover their funds. The product is a ploy to get customer to buy a membership.